Karen W.
Don’t waste your money and time
My mistake was not checking this site for the negative reviews, all of which I experienced only after signing up for the course - lengthy and unengaging videos (and as testified by other users, with monotonous voice over that doesn’t match the person speaking). And when I tried to seek a refund, was just told I did not qualify. So much for the money back guarantee that is laced with conditions.
Response from PawChampAug 20, 2024
Dear User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Warm regards, Paw-Champ Support Team