PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Dave
Aug 19, 2024
It’s too confusing to use the app
It’s too confusing to use the app, I need a video of what to do, nothing more
Response from PawChampAug 23, 2024
Dear Dave, Hello and thank you for contacting Customer Support! At the moment, we do not have an available app to access the lessons. However, our Team is working on the development of the app. And as soon as we release it - we will let you know. Nevertheless, with our available plan - you receive access to our lessons and can easily access them through your account from any device with an Internet connection, like a PC, mobile, or tablet. Feel free to access our plan via the following link: https://paw-champ.com/login However, if there is any trouble using the website, please contact us back with the details of the issue via [email protected] We will be more than glad to assist you!
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Carly
Aug 18, 2024
Complete trash
Complete trash - the videos are terrible and they sneak attack you with a $50 membership, which they will not refund. DO NOT sign up for this!!
Response from PawChampAug 23, 2024
Hi, Carly! Thank you for reaching out to us! We regret to learn about your experience. Your feedback is important, and we want to address these concerns. The information regarding subscriptions, terms and prices is presented on the Payment Page before the initial payment. While we are not able to approve the refund request in case the user did not meet the Refund Policy mentioned on the Payment Page and in our Terms of Use, we can understand that our program may not be the right fit for every customer, but we would appreciate if you share the details regarding the videos in your comment, which can help us to make the product better! Thank you for bringing this to our attention!
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Ana Isabel G.
Aug 18, 2024
The translation to Spanish…
The translation to Spanish…. I can’t see
Response from PawChampAug 23, 2024
Hi, Ana! Thank you for reaching out to us! In case you would like to change the language on your account from the original one, please contact us back at [email protected] with your registration email and our Support Team will do it for you really fast. In case of any questions feel free to contact us back!
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Angie M.
Aug 17, 2024
Watch your bank account!!
I paid 20.00 for one thing. So please tell me why a month later I get a notice of a 49.99 charge to my card without my authorization? Btw.... your videos suck!
Response from PawChampAug 23, 2024
Hi, Angie! Thank you for your feedback! in order for us to check the situation, please provide your account details or any transaction information via [email protected], so we can look into the situation and resolve it. We also appreciate your feedback on the videos and will use it to make improvements. Thank you for bringing this to our attention, and we’ll work to address these concerns promptly! In case of any questions feel free to contact us back!
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Jill K.
Aug 17, 2024
I wish I'd checked the reviews first
I wish I'd checked the reviews first. This was complete garbage to watch. The voice-over was horrible. And, you can't get your money back if you don't 'do the program', so sucks for me that the program is so terrible, I chose not to watch anymore.
Response from PawChampAug 23, 2024
Hi, Jill! Thank you for your feedback! We are really sorry to hear that you’re disappointed with the program. Your feedback is important to us, and we genuinely want to improve. While we don’t offer refunds if the program isn’t used, we’d be happy to discuss other ways we might be able to assist or address your concerns. Please reach out with any specific issues you encountered, and we’ll do our best to help!
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Christophe M.
Aug 17, 2024
AVOID, AVOID, AVOID - SCAM
Same as other reviews! Total Scam ! If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid €19 for a training guide only to find a month later I was debited €79,99 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct. The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID, AVOID, AVOID
Response from PawChampAug 23, 2024
Dear Christophe, Thank you for leaving your review. Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service. Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help. Kind regards, Doggy-Plan support team
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Sharon Oliver M.
Aug 16, 2024
Useless
Useless, never reply, no contact. Won't cancel my plan or get back to me but keep taking my money. Terr
Response from PawChampAug 23, 2024
Dear Sharon, Thank you for taking the time to leave your review. Please be assured that we are always committed to addressing any concerns our customers may have. If you have not yet received a response, it is possible that we did not receive your inquiry, as we strive to respond promptly and attentively. If there is still anything we can assist you with, please do not hesitate to reach out to us at [email protected]. We are always happy to help! Kind regards, Doggy-Plan support team
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Kim Justina V.
Aug 16, 2024
Absolute Abzocke
Absolute Abzocke. Etliche Male emails geschrieben und gesagt, dass ich keinerlei verbindliche Abonnements haben möchte, da aus einem 19,99€ Angebot 3 mal in Folge 49,99€ wurden hab ich so langsam die Faxen dicke…
Response from PawChampAug 23, 2024
Liebe Kim, vielen Dank, dass Sie Ihre Bewertung abgegeben haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen bei der Kontaktaufnahme oder der Rechnungsstellung entstanden sind. Bitte seien Sie versichert, dass alle notwendigen Informationen auf der Anmeldeseite angegeben sind. Wir bedauern jede Verwirrung, die bezüglich der Preisangaben entstanden sein könnte. Sollten Sie weitere Unterstützung benötigen oder Schwierigkeiten haben, zögern Sie bitte nicht, sich an uns zu wenden: [email protected]. Mit freundlichen Grüßen, Doggy-Plan support team
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