PawChampReviews of paw-champ.com

4.220,707 reviews
Cats & Dogs

PawChamp

About PawChamp

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions. Unleash the champion in your pawed friend – join Paw-Champ today!✅ Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction. ✅ Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals. ✅ Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more. ✅ Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment. ✅ 24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.✅ Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.🐕 In case of any questions feel free to contact our customer care team at [email protected]🌐 To visit our contact page CLICK HERE

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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yelena K.

Mar 27, 2026

Charged for a service I never subscribed, no resolution

I was charged $399.99 by PawChamp for a subscription I did not knowingly sign up for and never used. After contacting support, they refused a full refund citing PayPal’s 180-day policy, but agreed to refund the portion within that window. They explicitly confirmed refunds totaling $239.97 and told me to expect the funds within 5–7 business days. What actually happened: Only $159.98 was refunded (not the $239.97 promised) The additional $79.99 was never paid After 10+ emails over ~1 month, they reversed their position and claimed the remaining amount was now outside PayPal’s 180-day window In effect: They committed to a refund → partially paid → delayed → then used timing as the reason not to fulfill the rest. This raises serious concerns about: Unclear or unauthorized subscription billing Refund commitments not being honored Delays working against the customer I would strongly caution others before purchasing. Update: the response from Pawchamp below about wanting to resolve this is false. I have contacted customer service about this repeatedly, over 20 email exchanges. There is no resolution. Additionally- pricing is not clear. No emails to let you know you are being billed ever sent to the customer which is predatory billing. The only way I saw that I was signed up for the service and was being charged was on my PayPal account which I am not in the habbit of reviewing monthly so it took me a year to see these charges. I have many subscription services and they send you an invoice to let you know they are billing you. Pawchamp doesn't.

Response from PawChampMar 28, 2026

Dear Yelena, Thank you for sharing your review. We are truly sorry to hear about your frustrations with the billing and refund process. We understand how frustrating it must be to feel that the promises we made to you have not been fulfilled. All details regarding your subscription, its cost, and how to cancel are provided during sign-up so that each user can make an informed decision about signing up. We want to assure you that we take your concerns seriously, and while PayPal has a 180-day refund policy, we sincerely want to help you resolve this situation. While we have partially refunded your funds, we would like to review your case in more detail to ensure clear communication and help resolve any misunderstandings between us. Please contact us. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

About PawChamp

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026