Emma L.
This company is purposely misleading
This company is purposely misleading. I thought I bought a one time course for $19.99–a month later they charge me $49.99 for the ‘subscription’ I never bought. I requested a refund and they said no. They gaslight customers and rip them off.
Response from PawChampAug 31, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. In order to cancel the subscription you can always contact our support team via [email protected] Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. Warm regards, Paw-Champ Support Team



