PawChampReviews of paw-champ.com

4.220,707 reviews
Cats & Dogs

PawChamp

About PawChamp

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions. Unleash the champion in your pawed friend – join Paw-Champ today!✅ Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction. ✅ Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals. ✅ Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more. ✅ Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment. ✅ 24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.✅ Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.🐕 In case of any questions feel free to contact our customer care team at [email protected]🌐 To visit our contact page CLICK HERE

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cats & Dogs

Call Write a review

Tokyo T.

Mar 31, 2026

Subscription charge without any notification or my authorisation

UPDATE: I successfully got the full refund after sending 4 emails to them. I guess the key is that I mentioned that I would provide a copy of all emails to my bank to initiate a Chargeback, with their initial refusal to refund me the charge and their confirmation of my signup date ( which is 1st March) while without providing any subscription confirmation via email. - - - - - - - - - - - - - - - - I signed up for a trial with Paw-Champ. I was never sent a confirmation email of the contract or terms at the time of signup (a breach of UK Consumer Contracts Regulations). After the trial, I was automatically charged $38.95 without any prior notification or reminder. When I contacted support to exercise my legal 14-day cooling-off period (as per UK Law), they refused. They tried to claim that their own internal "Money Back Guarantee" policy—which requires you to complete a certain amount of the course—overrides my statutory rights as a UK consumer. They are ignoring the Law in favor of their own restrictive company policies. I have been offered "bonus PDFs" and "extra days" instead of the refund I am legally entitled to. If you are in the UK, be very careful. This company uses "subscription trap" tactics and makes it nearly impossible to get your money back once they have your card details. If I didn’t get the full refund, I would be forced to escalate this to a bank chargeback and report them to the Citizens Advice and the CMA.

Response from PawChampApr 1, 2026

Dear Dongjing, Thank you for sharing your experience. We are sorry to hear that you feel disappointed with your experience with us. At Paw-Champ, we take consumer rights seriously and aim to operate in accordance with all applicable laws and regulations. We would also like to clarify that our subscription terms, including trial and renewal details, are presented on the checkout page before purchase, so customers can review them prior to signing up. We have no intention whatsoever to mislead our customers. We can see that our support team has already processed a full refund for you during your recent conversation with us — we're glad that was resolved, and we hope this goes some way toward restoring your confidence in us. We understand the frustration when a renewal charge feels unexpected. While the 14-day statutory cooling-off period under the UK law applies to the initial contract, renewals are treated differently under the same legislation. That said, we do not take a rigid approach — our team reviews each case individually, and as confirmed above, a refund was issued in your case. We are sorry that our previous communication did not leave you with that impression. If you are open to it, we would appreciate the opportunity to look into your case again and try to find a resolution directly with you. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team🐾️

About PawChamp

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026