Adam D.
Broken website. Bad quality.
I can't access my account at all. The website seems incredibly broken. Input email, click "next" and nothing happens. I can only access it on my phone browser. Once in, I found no way to review my payment method, remove my credit card, update my plan, cancel my plan, or anything you would expect from a legitimate business e-commerce experience. The videos are also all dubbed over in English, which is incredibly distracting. I wouldn't bother. I hate they have my card number now. Ugh!
Response from PawChampOct 2, 2024
Dear Adam, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!



