PawChampReviews of paw-champ.com

Response from PawChampOct 8, 2024

Cher Lou, Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas été celle à laquelle vous vous attendiez, et nous comprenons à quel point cela peut être frustrant. Pour clarifier, 49,99 $ font partie d'un abonnement mensuel, qui a été sélectionné sur la page initiale où vous avez acheté l'essai. Les détails de l'abonnement ont été placés juste en dessous du bouton de paiement, afin que vous puissiez prendre une décision éclairée avant de continuer. Cela dit, notre priorité est de nous assurer que vous disposez de l'assistance dont vous avez besoin. Nous sommes disponibles 24h/24 et 7j/7 et serions ravis de vous aider à résoudre toute question ou préoccupation. Vous pouvez facilement nous contacter par l'un des moyens suivants : 1. Envoyez-nous un e-mail directement à [email protected]  2. Soumettez une demande via notre formulaire de contact : https://www.paw-champ.com/contact 3. Utilisez notre chat en direct en vous connectant à votre compte, en visitant la page Contactez-nous (https://www.paw-champ.com/contact) et en cliquant sur le bouton Chat dans le coin inférieur droit. N'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Response from PawChampOct 8, 2024

Dear Shiloh, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49.99 was a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The subscription details were placed right below the payment button, so you could make an informed decision before proceeding. At the same time - a welcome email was sent to your account email that was used during the registration.  That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampOct 8, 2024

Estimado cliente, Lamentamos mucho que su experiencia no haya sido la que esperaba y entendemos lo frustrante que puede ser. Cada cliente recibe un correo electrónico de bienvenida en la dirección de correo electrónico que utiliza durante el registro. Comuníquese con nosotros directamente si desea restaurar el acceso a su cuenta e investigar el problema que ha enfrentado. Dicho esto, nuestra prioridad es garantizar que tenga el apoyo que necesita. Estamos disponibles las 24 horas, los 7 días de la semana, y nos encantaría ayudar a aclarar cualquier pregunta o inquietud. Puede comunicarse con nosotros fácilmente a través de cualquiera de las siguientes maneras: 1. Envíenos un correo electrónico directamente a [email protected] 2. Envíe una solicitud a través de nuestro formulario de contacto: https://www.paw-champ.com/contact 3. Utilice nuestro chat en vivo iniciando sesión en su cuenta, visitando la página Contáctenos (https://www.paw-champ.com/contact) y haciendo clic en el botón Chat en la esquina inferior derecha. No dude en comunicarse. ¡Estamos aquí para ayudarte!

Response from PawChampOct 8, 2024

Dear Lois! It is a great pity that this situation has happened. Unfortunately, we did not receive any requests from the email you provided on TrustPilot.  Also, we would like to inform you that our contact information can be found on the website, you can check the screenshot we attached to this message.  That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns.

Response from PawChampOct 8, 2024

Liebe Amy, es tut uns wirklich leid zu hören, dass Ihre Erfahrungen nicht Ihren Erwartungen entsprochen haben, und wir verstehen, wie frustrierend das sein kann. Wir bedauern, dass Sie nicht über Ihr Abonnement informiert waren. Bitte seien Sie versichert, dass alle relevanten Informationen während des Anmeldevorgangs bereitgestellt werden. Außerdem ist unser Team sehr reaktionsschnell und steht Ihnen bei allen Fragen jederzeit zur Verfügung. Unsere Priorität ist jedoch, dass Sie die Unterstützung erhalten, die Sie benötigen. Wir sind 24 Stunden am Tag, 7 Tage die Woche für Sie da und helfen Ihnen gerne bei der Klärung Ihrer Fragen und Anliegen. Sie können uns ganz einfach über eine der folgenden Möglichkeiten erreichen: 1. Schreiben Sie uns direkt eine E-Mail an [email protected]  2. Senden Sie eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich bei Ihrem Konto anmelden, die Seite Kontakt (https://www.paw-champ.com/contact) besuchen und auf die Schaltfläche Chat in der rechten unteren Ecke klicken. Bitte zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen!

Response from PawChampOct 7, 2024

Dear Deanna, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, the renewal amount was a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The subscription details were placed right below the payment button, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampOct 7, 2024

Dear Denise, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49.99 was a part of a monthly subscription, which was selected on the initial page where you purchased the trial. TThe details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampOct 7, 2024

Dear Maggie-Ann, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!