Donna C.
Too much marketing before you’ve started
Too much marketing before you’ve started
Response from PawChampJan 13, 2025
Dear Donna, Thank you for your feedback. We’re sorry if the initial communication felt overwhelming. Our goal is to ensure that you have all the necessary information to get started and make the most of our program. The reason we asked for your feedback at this stage is that we’re eager to learn about your overall experience so far, including the process of signing up, completing the quiz, and making your payment. Your thoughts on these initial steps are important for us to ensure that everything is smooth and user-friendly. Rest assured, we will also reach out for your feedback again after you’ve had the chance to watch the lessons and engage more deeply with our training content. In the meantime, if you’re not ready to provide feedback just yet, you can simply close the feedback pop-up by clicking the "X" in the top-right corner or selecting the neutral button if you haven’t formed an opinion yet. However, we appreciate your input and will take it into account to improve our approach. If there’s anything specific you’d like to share or need assistance with, please feel free to reach out!