Lisa
Horrible experience
Horrible experience. Signed up for a foundational course for $20. Never signed up for a subscription but was charged an additional €50 after 4 weeks. I received no other email or account information regarding being signed up to a subscription. There is no easy way to cancel subscription and no information about the subscription. Contacted them and am waiting for a reply. Don’t be fooled. Now I might have to cancel my card and get a new one just to get out of reoccurring payments.
Response from PawChampOct 31, 2024
Dear Lisa, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49,99 was a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!



