Paul
Not fair with cancelation
They charged me after the trial period and the next day I told them I would not use their service and asked for a refund. They told me to f*** off. Many subscription companies are honest and pay you back if the renewal is automatic. Update : After i put them a 1 star review on TP they finally refunded me
Response from PawChampJan 19, 2025
Dear Paul, Thank you for bringing this to our attention, and we’re deeply sorry to hear about your experience. We understand how concerning unexpected charges and unclear subscription terms can be. Please rest assured that we take matters like this very seriously. Our goal is to provide a transparent and secure service, and we will do everything we can to address your concerns and investigate any issues with the payments. We encourage you to contact us directly so we can look into your account, confirm the cancellation of your subscription, and assist with your request. Your positive experience is important to us, and we are committed to resolving this matter promptly. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you and addressing any concerns about your security.



