PawChampReviews of paw-champ.com

Response from PawChampNov 9, 2024

Hello! Thank you for reaching out again, and we sincerely apologize for any inconvenience caused. We’ve double-checked our records and can confirm that we sent both a letter on November 3 and a reminder email on November 7 to the address associated with your account. It’s possible they may have ended up in your spam or junk folder.   Alternatively, feel free to contact us directly as we’re available 24/7, and would love to help clear up any questions or concerns.  You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampNov 8, 2024

Dear Sylvana,  We are sorry for any inconvenience caused.    Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards,  Paw-Champ Support Team

Response from PawChampNov 8, 2024

Dear Maz, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be.  Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. We are committed to resolving any issues or concerns our customers may have.  That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you! Kind regards,  Paw Champ Support Team

Response from PawChampNov 13, 2024

Dear Emma, Thank you for taking the time to leave your review. Please be assured that we are always committed to addressing any concerns our customers may have. If you have not yet received a response, it is possible that we did not receive your inquiry, as we strive to respond promptly and attentively. If there is still anything we can assist you with, please do not hesitate to reach out to us at [email protected]. We are always happy to help! Kind regards, Doggy-Plan Support Team

Response from PawChampNov 21, 2024

Dear James, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when there’s confusion about subscription terms. We wanted to follow up as we reached out to you with a resolution and would love to address any remaining concerns. If you didn’t receive our previous communication, please let us know, and we’ll be happy to provide further assistance. We are committed to resolving this and ensuring you have a positive experience with us. Your feedback is important, and we’re continuously working to improve our service and transparency. Please don’t hesitate to reach out if there’s anything we can do for you. Thank you for your patience.

Response from PawChampNov 6, 2024

Dear Gary, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!

Response from PawChampNov 21, 2024

Estimada Thania, Gracias por comunicarte con nosotros y lamentamos saber que estás experimentando esta frustración. Según lo que descubrimos en nuestro sistema, tienes una cuenta registrada en mayo de 2024 con una suscripción mensual de 49,99 USD, que se seleccionó en la página inicial donde compraste la prueba. Los detalles sobre la suscripción se describen claramente en la pantalla de pago, por lo que puedes tomar una decisión informada antes de continuar. Dicho esto, nuestra prioridad es garantizar que tengas el soporte que necesitas. Estamos disponibles las 24 horas, los 7 días de la semana y nos encantaría ayudarte a aclarar cualquier pregunta o inquietud.

Response from PawChampNov 6, 2024

Dear Michael, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49.99 is part of a monthly subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!