Diane R.
Don’t get caught…
I forgot to cancel my subscription and they charged me again. The same day I emailed to cancel and they will refund $0. My reason did not meet their money back guarantee. Most subscription services will give you your $ back if you cancel quickly. Watch out!
Response from PawChampNov 10, 2024
Dear Diane, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 79.99 is a part of a 3-month subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!