Suzelle M.
You’re asking for a rating and I…
You’re asking for a rating and I haven’t even started the course yet
Response from PawChampFeb 2, 2025
Dear Suzelle, Thank you for sharing your concerns. We truly value your input, as it helps us enhance our services and provide a better experience for all our users. We understand your surprise at being asked for feedback before watching the video training lessons. The reason we asked for your feedback at this stage is that we’re eager to learn about your overall experience so far, including the process of signing up, completing the quiz, and making your payment. Your thoughts on these initial steps are important for us to ensure that everything is smooth and user-friendly. Rest assured, we will also reach out for your feedback again after you’ve had the chance to watch the lessons and engage more deeply with our training content. We hope this clarifies the purpose of our feedback request. If you have any additional questions or need assistance, please don’t hesitate to contact us. We’re here to help and appreciate your understanding.