PawChampReviews of paw-champ.com

Response from PawChampNov 18, 2024

Hello! Thank you for your feedback.  We’re sorry to hear that your experience hasn’t started as expected. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!

Response from PawChampNov 17, 2024

Hello! Thank you for your feedback!  We understand it’s difficult to rate the program before you’ve had a chance to get started. Your experience is important to us, and we hope you enjoy the content once you begin. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!

Response from PawChampNov 17, 2024

Gentile Giulia, Siamo davvero dispiaciuti di sapere che la tua esperienza non è stata quella che ti aspettavi e comprendiamo quanto possa essere frustrante. Per chiarire, 49,99 fa parte di un abbonamento mensile, che è stato selezionato nella pagina iniziale in cui hai acquistato la prova. I dettagli relativi all'abbonamento sono chiaramente delineati nella schermata di pagamento, così puoi prendere una decisione informata prima di procedere. Detto questo, la nostra priorità è assicurarti di avere il supporto di cui hai bisogno. Siamo disponibili 24 ore su 24, 7 giorni su 7 e saremo lieti di aiutarti a chiarire qualsiasi domanda o dubbio. Puoi contattarci facilmente in uno dei seguenti modi: 1. Inviaci un'e-mail direttamente a [email protected] 2. Invia una richiesta tramite il nostro modulo di contatto: https://www.paw-champ.com/contact 3. Utilizza la nostra chat live accedendo al tuo account, visitando la pagina Contattaci (https://www.paw-champ.com/contact) e cliccando sul pulsante Chat nell'angolo in basso a destra. Non esitare a contattarci. Siamo qui per aiutarti!

Response from PawChampNov 21, 2024

Dear Magdolna, We are truly sorry to hear about your frustration and disappointment. We completely understand how upsetting an unexpected charge can be. We strive to make our billing and subscription terms as clear as possible, and we regret if this was not your experience. To clarify, 119.99 is part of a 6-month subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns.

Response from PawChampNov 17, 2024

Dear Cibelle, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49.99 is a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampNov 17, 2024

Dear Sandy,  Thank you for taking the time to leave your review.   We sincerely apologize for any negative experience you may have had with us. Please know that our team is fully committed to addressing any concerns you may have. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards,  Paw-Champ Support Team

Response from PawChampNov 17, 2024

Dear Gustavo, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. Also, to clarify, 49.99 is a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!

Response from PawChampNov 21, 2024

Cher utilisateur, Merci d'avoir pris le temps de partager vos commentaires. Je suis vraiment désolé d'apprendre que vous avez eu une expérience négative et je tiens à vous assurer que nous prenons vos inquiétudes au sérieux. Nous nous efforçons de fournir une communication claire sur nos politiques, y compris notre garantie de remboursement et nos conditions d'abonnement, et je regrette que votre expérience n'ait pas été à la hauteur de vos attentes. Je comprends à quel point cela doit être frustrant et je m'excuse sincèrement pour tout inconvénient causé. Pour clarifier, 49,99 $ fait partie d'un abonnement mensuel, qui a été sélectionné sur la page initiale où vous avez acheté l'essai. Les détails concernant l'abonnement sont clairement indiqués sur l'écran de paiement, afin que vous puissiez prendre une décision éclairée avant de continuer. Cela dit, notre priorité est de nous assurer que vous bénéficiez de l'assistance dont vous avez besoin. Nous sommes disponibles 24h/24 et 7j/7 et serions ravis de vous aider à dissiper toute question ou préoccupation.