PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

saragarlo
Nov 26, 2024
Translation in Spanish is poor and…
Translation in Spanish is poor and sometimes impossible to understand. I really feel my money have been wasted
Response from PawChampNov 26, 2024
Dear Saragarlo, Thank you for sharing your feedback! We sincerely apologize that the video lessons didn’t meet your expectations. Your feedback is important to us, and we understand how crucial it is for the lessons to be clear and easy to follow. We would appreciate the opportunity to make things right and ensure you get the full benefit of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!
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Dallas Lacey B.
Nov 25, 2024
SCAM!
Do not sign up for this. Immediately after signing up, I was charged more than the subscription price. Then, after viewing one of the videos, I felt suspect. After Googling the company, the consensus was the whole thing was a scam. Fortunately, I had the foresight to freeze my card because within a few hours, they tried to charge $281.95 at Citarella in New York and $352.50 at Grow and Behold Foods in New York. (Note: When my card is frozen, my bank emails me charges that were attempted but declined). I did not make either of those purchases. I have canceled my subscription and my credit card. Don't bother with these scammers.
Response from PawChampNov 26, 2024
Dear Dallas, Thank you for bringing this to our attention. We take feedback like this very seriously and want to assure you that we do not charge amounts outside of the subscription price displayed during sign-up. Your experience is not reflective of our service, and we would be happy to review your account to provide clarity. Please contact our support team directly so we can assist you further. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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scorpionmvp
Nov 24, 2024
ATTENTION ARNAQUE
Suite a plusieurs désabonnement depuis le 7/08/24 je suis toujours prélevé remboursé moi merci et impossible d'envoyer des mails
Response from PawChampNov 29, 2024
Bonjour! Merci de nous avoir contactés et nous sommes désolés d'apprendre les problèmes que vous avez rencontrés. Nous aimerions résoudre ce problème le plus rapidement possible. Cela dit, notre priorité est de nous assurer que vous bénéficiez de l'assistance dont vous avez besoin. Nous sommes disponibles 24h/24 et 7j/7 et serions ravis de vous aider à répondre à toutes vos questions ou préoccupations. Veuillez nous contacter à l'adresse [email protected]
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I G.
Nov 24, 2024
The company appears to be a scam
The company appears to be a scam. My wife paid what appeared to be a one off fee for dog training, received no information from the firm and subsequently found she was being charged a subscription with no apparent way of stopping it. When challenged, the firm responded that she had not fulfilled their conditions for a refund and we still can't stop them taking the subscription...
Response from PawChampNov 24, 2024
Dear Customer, Thank you for sharing your feedback! We sincerely apologize for any negative experience you may have had with us. We understand the importance of transparency and clarity in subscription plans, and we apologize if this information was not communicated effectively during your sign-up. Rest assured, we take refund requests seriously and are committed to finding the best possible solutions for our customers. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!
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Piera
Nov 24, 2024
BE CAREFUL
ATTENTION. If you sign up for a trial they will not cancel you. You remain subscribed and pay $79.99. The courses are ONLY in English. Only the advertising is in your language (for me French or Italian). When you contact them they answer you immediately, but they tell you that it is written in the rules that it is a subscription. Too bad that the rules are written ONLY on their site and not in their offers. THEY ARE NOT SERIOUS
Response from PawChampNov 24, 2024
Dear Piera, Thank you for taking the time to leave your review. We regret to hear that you were unaware of your subscription. Please rest assured that all relevant information is provided during the sign-up process. We would love the opportunity to make things right and ensure you get the most out of our service. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw-Champ Support Team
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Consumer
Nov 24, 2024
Scam Company
Avoid at all costs! Training videos are all poorly dubbed making them really difficult to follow, I was under the impression I paid a set price and have now since received a charge DOUBLE the amount previously paid. I am unable to find any details of this explained in my subscription confirmation (as I never received one). Asked for a refund due to the service clearly not being used, and refusing to charge me. As per the reviews I can see they have put multiple other people in this situation with unclear charges and refusing to help afterwards. You’d be better off watching a video on YouTube than paying for this.
Response from PawChampNov 24, 2024
Dear Customer, Thank you for taking the time to leave your review. We regret to hear that you were unaware of your subscription. Please rest assured that all relevant information is provided during the sign-up process. We would love the opportunity to make things right and ensure you get the most out of our service. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw-Champ Support Team
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Jessica P.
Nov 24, 2024
BEWARE SCAM…once you sign up for a…
BEWARE SCAM…once you sign up for a trial you will be charged subscription fees that you did not agree to. There is no where on the website to check what you subscribed to, no proactive emails about upcoming renewals, or really no helpful information at all. Customer service sends generic emails saying you are not being considered for their money back guarantee. Such a waste of time and money.
Response from PawChampNov 24, 2024
Dear Jessica, Thank you for sharing your feedback. We apologize for any negative impression you have received of our service. Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. We are committed to resolving any issues or concerns our customers may have. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] We kindly ask you to contact us using the email address you registered with. 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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balsdonjon
Nov 23, 2024
I haven’t got to the first lesson yet
I haven’t got to the first lesson yet
Response from PawChampNov 23, 2024
Hello! Thank you for your feedback! No worries, we’re excited for you to get started. Whenever you’re ready, feel free to dive into the first lesson. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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