PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Bonnie K.
Apr 13, 2026
Difficult to work with.
Difficult to work with & dishonest in the advertising. Be aware of constant charging if you use a personal credit card!
Response from PawChampApr 14, 2026
Dear Bonnie, Thank you for sharing your review. We are very sorry to hear that you found our platform difficult to work with and that our advertising felt dishonest. Please be assured that it is never our intention to mislead our customers, as we strive to maintain transparency and provide a positive experience for every dog owner. We take your feedback regarding our billing communication very seriously and are constantly working to ensure our purchase terms are as clear as possible. That said, we'd be glad to review your account and assist further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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PJ
Apr 13, 2026
I haven’t used the product
I haven’t used the product. I was curious and researched and somehow found myself with a subscription. We were in the process of an out of state move so taking time to train a dog was the last priority. I would have never signed up for a subscription. Because of the surprise charge it comes across as asl a scam. You might have something good but it doesn’t show that way.
Response from PawChampApr 14, 2026
Dear Customer, Thank you for sharing your review. We truly apologize for any confusion surrounding the subscription. Our process aims to ensure all terms, including pricing, are visible during checkout. Please contact us so we can assist you further with this matter. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Dan W.
Apr 13, 2026
SCAM!!
SCAM!!! They steal your money by extending your membership without authorization and then refuse refund. They have given me numerous reasons with false promises for over two weeks of correspondence and still no refund. I am $38.95 poor with a cancelled membership. This is a SCAM! Do not waste your money and fall into the same trap that I have. Avoid PawChamp at all costs.
Response from PawChampApr 13, 2026
Dear Dan, Thank you for sharing your review. We are truly sorry for any disappointment regarding the unexpected charge and the refund request. While the subscription details, including the recurring charges, are displayed at the time of purchase, we understand your frustration, and your feedback helps us improve. We are already working on assisting you, and we appreciate your patience in this process. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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emma W.
Apr 13, 2026
one off trial a scam for more payments
I had the one off trial but the next month they took out of my account a payment which was double a when I messaged them about it they closed my account which meant I could not get the guarantee refund back 😞
Response from PawChampApr 14, 2026
Dear Emma, Thank you for sharing your review. We understand your frustration with the unexpected charge and the denied refund. The subscription details, including the recurring charges, are displayed at the time of purchase. We'd be happy to discuss your concerns and assist in addressing this issue further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Sue R.
Apr 12, 2026
Pawchamp annoying ads
Your online/app ads with the old guy who loves himself and doesn’t seem to know the difference between arrogance and confidence are annoying. The fact he thinks the 80’s look of wearing sunglasses indoors is cool is concerning. The ad alienates most people and certainly not doing your product any good. It’s so annoying people may remember it but you won’t gain clients through it. Plus he talks nonsense. What an annoying ad.
Response from PawChampApr 13, 2026
Dear Sue, Thank you for sharing your review. We regret that we didn’t meet your expectations. We’ll review your case and ensure that your concerns are thoroughly addressed moving forward. Your satisfaction is our priority. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Terri G.
Apr 11, 2026
They have auto renew without warning so…
They have auto renew without warning so beware. They are very unforgiving if not cancelled before the auto renew. I tried to cancel on the auto renew date and they refused saying it’s policy and I’m just out $70.
Response from PawChampApr 12, 2026
Dear Terri, Thank you for sharing your review. We apologize for the frustration caused by the unexpected charges and the denied refund. The subscription details and terms are provided during purchase to prevent surprises. We`d be happy to review your account and provide further assistance. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Sarah O.
Apr 9, 2026
Can't cancel subscription
I signed up for a weeks trial, then cancelled the subscription after not actually using the app. 3 months later I have discovered they have continued to charge my card for payments, £34 a month. I queried and they say they can't find my account, despite me being able to still login on app. They requested my card details to trace but still can't find it. I'll probably have to go through my card to try and re-coup the costs.
Response from PawChampApr 10, 2026
Dear Sarah, Thank you for sharing your review. We are truly sorry for the difficulties you’ve faced with canceling your subscription and the difficulty in locating your account. Please be assured that this was never our intention, and we want to investigate and resolve this for you immediately so that your account is updated, and no more charges are applied. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Beverly H.
Apr 9, 2026
Extra charges were put on my charge…
Extra charges were put on my charge card that I did not authorize.
Response from PawChampApr 10, 2026
Dear Beverly, Thank you for sharing your review. We are sorry to hear about the frustration caused by the charges on your card. Please be assured that it is never our intention to process any unauthorized payments, as we strive to maintain a transparent and supportive experience for all our members. We would be glad to investigate this for you immediately to ensure everything is clarified. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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