Helen F.
Was purchased in error and they refused…
Was purchased in error and they refused to give me refund, instead gave 30 more days free for something I didn't want . Thanks for all your help !
Response from PawChampJan 1, 2025
Dear Customer, Thank you for taking the time to provide your feedback. We are sorry that this happened and that you unintentionally subscribed. However, please note that the information was provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users. We would appreciate the opportunity to improve your experience with us. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw-Champ Support Team



