Kristina F.
Robotic videos, not for me
The videos sound robotic and quite abrupt/almost rude. One of the first assignments is to make your dog "work for their main meal" and if they don't work hard enough to starve them ("if the dog refuses to work or doesn't work hard enough, he will be half-starved that day"). I'm not interested in half-starving my dog. My previous dog trainer who did an amazing job did use food as a reward, and would use their main meal in training, but absolutely would not suggest "half-starving" them. The overall feel of the videos are very cold, robotic, no feeling or compassion. This course is not for me and I wouldn't recommend it.
Response from PawChampJan 20, 2025
Dear Kristina, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!