Antonio F.
Dishonest and doesn’t work
Dishonest and doesn’t work. They set up an automatic payment plan without my knowledge. The automatic payment plan wasn’t set to take out a certain amount every month. Their system took different amounts of money every couple of months. I use rocket Money, and their program didn’t label Paw Champ as reoccurring. The app was made to help people find forgotten recurring payments. Paw champ dishonesty never showed up.
Response from PawChampJan 22, 2025
Dear Antonio, Thank you for bringing this to our attention, and we’re deeply sorry to hear about your experience. We understand how concerning unexpected charges and unclear subscription terms can be. Please rest assured that we take matters like this very seriously. Our goal is to provide a transparent and secure service, and we will do everything we can to address your concerns and investigate any issues with the payments. We encourage you to contact us directly so we can look into your account, confirm the cancellation of your subscription, and assist with your request. Your positive experience is important to us, and we are committed to resolving this matter promptly. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you and addressing any concerns about your security.



