Megan B.
Refuse to let me Unsubscribe, videos are unhelpful.
They take 15 minutes to say something that could take 2 minutes, and I'm fairly certain some of the videos are AI. I have requested to unsubscribe and they are insisting I take a "quiz" before they will unsubscribe me. I indicated that I did not want to take a quiz, and they insisted I do so, which is not a legal request. I may have to pay to put a stop payment on transactions with this company. Do not recommend. Terrible customer service and the videos are not useful.
Response from PawChampJan 28, 2025
Dear Megan, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. We regret that our unsubscribe process has caused you any inconvenience. Our goal is to make things as seamless as possible, and we apologize if you felt pressured at any point. Please reach out to our support team, and we'll be happy to assist you further. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!



