Sam
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. Instagram add states you can sign up for a paid trail. Then they automatically sign you up for a subscription without telling you then refuse to refund you. Ripe off company and clearly a bot replying to emails. Edit: the company have now refunded me but it took for me to write this review for them to even consider refunding me MY money that I did not authorise for them to take. I still stand by my review. This company now keep emailing me every other day asking for me to remove my review. I wish I had read the reviews about this company on trustpilot, instagram and Reddit beforehand. Now please stop emailing me.
Response from PawChampFeb 11, 2025
Dear Sam, Thank you for sharing your review. We are very sorry for the difficulties you’ve experienced. We want to clarify that the subscription information, including the price, is clearly stated on the payment screen prior to purchase. That said, we`d like to help address your concerns and ensure you have all the support you need. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



