PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

FLORENCE H.
Apr 7, 2025
I seemed to have registered and charged…
I seemed to have registered and charged for course and as of yet not been able to access. What is the issue? Please check
Response from PawChampApr 7, 2025
Dear Florence, Thank you for sharing your review. Thank you for bringing this to our attention, and we truly apologize for the inconvenience you've experienced. We completely understand how frustrating it can be when things don't go as expected. Our team will look into your registration and ensure that you gain access to the course without further delay. In the meantime, if you need any immediate assistance, please feel free to reach out directly to our support team — we’re here to help! You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Molly L.
Apr 5, 2025
Absolute Scam
Absolute Scam. DO NOT PURCHASE!!!! As soon as I saw the first training video I knew I'd made a mistake and they refuse to refund even after I explained my savings had to be dumped into keeping my dog alive after unforeseen emergency vet visits. As a solo Mom of a busy toddler and brain damaged dog, I feel so stupid falling for this SCAM. And thinking they actually cared for dogs. Don't make the same mistakes. I'm certain the only 2+ star reviews are not real people using their services. I'm quite literally sick to my stomach for falling for this. I am thoroughly disgusted with this business. They DO NOT have your beloved pets' best interest in mind.
Response from PawChampApr 5, 2025
Dear Molly, Thank you for sharing your review. We are genuinely sorry to hear that you feel this way and we truly empathize with the challenges you're facing. It’s always our goal to provide helpful and effective services for both pets and their owners, and we deeply regret that your experience did not reflect this. We understand how frustrating it can be when things don’t go as expected. Please know that we take every concern seriously, and we are committed to resolving issues fairly. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Jen W.
Apr 4, 2025
Avoid at all cost…
I forgot to cancel as my mother had cancer and I missed the 30 day period. She died. They're denying a refund. Tells you everything you need to know about this company. They tried to extend this another 30. So you can charge me again? AVOID.
Response from PawChampApr 4, 2025
Dear Jen, Thank you for sharing your review. We’re deeply sorry to hear about your concerns and the frustration you’ve experienced. We’d like to clarify and resolve this situation for you. Our subscription terms are designed to be clear, and we regret if there was any misunderstanding regarding our billing process. Please know that we’re here to assist in canceling any unwanted subscriptions and ensuring you are fully informed about our services. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Mark B.
Apr 4, 2025
I don't really want to review after…
I don't really want to review after every section of training that I have paid for.
Response from PawChampApr 4, 2025
Dear Mark, Thank you for sharing your review. We’re truly sorry that your experience did not meet your expectations. Our goal is always to provide high-quality service, and we regret that we fell short this time. Your feedback is incredibly valuable to us, and we’re committed to making improvements where needed. Please let us know how we can resolve this for you and ensure your satisfaction. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Skh
Apr 3, 2025
Those giving this program five stars
Those giving this program five stars, did you actually use the product before giving this rating? Did you watch the low quality videos? Did you open the app that has absolutely no useful content? Just saying, and as soon as I saw videos within ten minutes I cancelled but could not get a refund until after seven days and proof with video of my dog. Forget about. Don’t use
Response from PawChampApr 3, 2025
Dear Customer, Thank you for your honest feedback — we’re truly sorry to hear that the video quality didn’t meet your expectations. We aim to provide high-quality, engaging, and helpful content to support every pet parent on their journey. We're disappointed to hear that the videos felt lacking, and we take this seriously. Your experience helps highlight where we need to improve, and we’re always working on updating and enhancing our video content to better serve our users. We also want to sincerely apologize for the inconvenience our refund policy caused. While it’s in place to ensure fair access and support, we recognize it can feel restrictive in certain situations. We’d love the opportunity to make this right and better understand what didn’t work for you. If you’re open to it, please reach out to our support team. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Westen O.
Apr 3, 2025
Wiinca
I bought 1 month, watched 1-2 videos and wanted a full refund, because the lady in the videos i think is an AI, the sounds quality is terrible, and the lady is not even able to speak fluently, always stops after every two words, and so annoying. Terrible experience. They said no for my refund, because they have some stupid policy to steal your money. This was one of my biggest mistake and worst spent 20 dollar in my life.
Response from PawChampApr 3, 2025
Dear Customer, Thank you for sharing your review. We’re very sorry to hear that you had such a disappointing experience with our course. Your feedback about the video quality and presentation is important, and we take it seriously as we continue to improve our content. Regarding the refund, our policy is in place to ensure fairness and clarity, but we understand your frustration and regret that it left you feeling this way. We never want any customer to feel unheard, and we appreciate you taking the time to share your thoughts. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Francesco
Apr 2, 2025
Bufala
Applicano un sistema che non è assolutamente consentito dalla tutela dei consumatori: dopo il primo mese automaticamente rinnovano l’abbonamento senza avvisare gli utenti né per consentire la visione del contratto. Le lezioni sono tradotte in modo pessimo. Ci son app migliori
Response from PawChampApr 2, 2025
Gentile Francesco, Grazie per averci segnalato questo. Siamo profondamente dispiaciuti di apprendere delle tue preoccupazioni e delle frustrazioni che hai provato. Vorremmo chiarire e risolvere questa situazione per te. I nostri termini di abbonamento sono progettati per essere chiari e ci dispiace se c'è stato un malinteso riguardo al nostro processo di fatturazione. Sappi che siamo qui per aiutarti a cancellare eventuali abbonamenti indesiderati e assicurarci che tu sia pienamente informato sui nostri servizi. Il tuo feedback verrà esaminato internamente per affrontare eventuali aree in cui sono necessari miglioramenti. Siamo impegnati a fornire un'esperienza migliore e a fare in modo che tu sia soddisfatto. Puoi contattarci facilmente attraverso uno dei seguenti modi: 1. Scrivici direttamente all'indirizzo [email protected] (mailto:[email protected]) 2. Inoltra una richiesta tramite il nostro modulo di contatto: https://www.paw-champ.com/contact 3. Utilizza la nostra chat live accedendo al tuo account, visitando la pagina Contattaci e facendo clic sul pulsante Chat nell'angolo in basso a destra. Non vediamo l'ora di risolvere prontamente questa situazione per te. Il Team di PawChamp 🐾️
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rick R.
Apr 2, 2025
Buyer Beware that you are subscribing…
Buyer Beware that you are subscribing even though it is not immediately obvious. They don't send renewal email reminders either so the next charge will just appear on your statement. I wonder how many people get caught like this. Customer complaint replies are AI - I know someone that tried to cancel because they had lost their dog - Paw Champ refused a refund but offered an extra 30 days subscription - for a dead dog? Read the reviews before you buy.
Response from PawChampApr 2, 2025
Dear Rick, Thank you for sharing your thoughts💛️ We're truly sorry to hear that you feel this way, and we appreciate you taking the time to share your concerns. Transparency is very important to us, and we always strive to make our subscription details as clear as possible during sign-up. We take every situation seriously and always aim to handle requests with empathy and care. Losing a pet is incredibly difficult, and we never intend to cause further distress. We’re always open to working with our customers to find the best possible resolution for their individual circumstances. Please reach out to us, and we’ll be happy to assist you in any way we can: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request using our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page and clicking the chat button in the bottom right corner. PawChamp Team🐾️
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