Randpfisher
Support responded in a timely fashion…
Support responded in a timely fashion and sought clarification and offered additional resolutions. However, additional emails were overly assertive in pushing to continue with the program.
Response from PawChampNov 20, 2025
Dear Customer, Thank you for your review! We are glad to hear that our support team responded quickly and provided clarification and additional solutions. We always strive to be as helpful as possible 💛️ We sincerely apologize for the concerns and negative emotions you felt from our emails and subscription renewal offers. We always want to help and find the best solution for our customers. Your experience is important to us, and we sincerely appreciate you bringing this to our attention. If you ever want to be part of our community again - we will be sincerely happy to see you again! Wish you all the best! PawChamp Team 🐾️