Cheryl B.
Buyer Beware
Buyer Beware! I purchased a 3 month use of Paw champ, was unaware that I would be charged for an annual fee after the 3 months. So I went to their website and discovered they have NO PLACE to cancel any subscription. You have to email them to cancel. They have since agreed to cancel my subscription for the future but even though I am not using their platform they will not refund my annual fee of $79.99. I googled it and others have had the same thing happen. Bad Business. I will always tell everyone NOT use this service because of their deceptive renewal practices.
Response from PawChampJun 10, 2025
Dear Cheryl, Thank you for sharing your honest review. We sincerely apologize for the confusion and frustration regarding your subscription. We strive to be transparent, and the renewal terms are included in the purchasing process. Please reach out to us. We'd be happy to discuss your case further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



