PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 1,999 reviews with 3 stars · Clear filters

Larcenia L.
May 6, 2026
I purchased a video not a subscription
I purchased a video not a subscription. When trying to cancel it and the customer service was haggling on the amount of the return. I am a senior and feel that they are taking advantage. Because of my review, the company reconsidered and refunded my money.
Response from PawChampMay 8, 2026
Dear Larcenia, Thank you for sharing your review. Thank you for sharing your experience. We’re sorry to hear that there was confusion regarding the purchase and that the cancellation process caused frustration. We understand how important clear communication and fair support are, especially when it comes to subscriptions and refunds. We’re glad that the situation was ultimately resolved. Feedback like yours is valuable and helps us continue improving how we explain our services and support our customers throughout their experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Robert M.
May 6, 2026
the initial communication with support…
the initial communication with support team was frustrating and disappointing. I was given the 'run around' genuinely not to my concerns. Then Henry stepped in and handled this in a proper professional manner.
Response from PawChampMay 7, 2026
Dear Robert, We are truly sorry for your experience! We're glad that Henry was able to help you resolve your issue, but it's important for us to understand the details of the problem you're experiencing. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Robbie
May 5, 2026
I want to be able to replay/revisit the lessons
I am enjoying the app, though it’s frustrating that there is no log of lessons completed. It is also disappointing that I can’t revise and replay a lesson - they are simply gone as far as I can tell once the lesson is completed. It makes it impossible to check if I am training my dog in the correct manner.
Response from PawChampMay 6, 2026
Dear Robbie, Thank you for sharing your review. We’re sorry for any confusion caused by the platform’s structure. We’re happy to help you find the courses and modules and make your experience smoother. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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terriecksteinrocks
May 3, 2026
I ❤️ love
Strill figuring things out…
Response from PawChampMay 3, 2026
Dear Terrie, Thank you for sharing your review. We completely understand that it’s too early to provide a detailed review. We appreciate your initial thoughts and encourage you to share your experience after you’ve had more time with the program. We’re delighted you’re finding the content helpful otherwise! Don't hesitate if any help is needed with the content or navigation. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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ecoppersr
May 2, 2026
Not sure where I'm in the program at…
Not sure where I'm in the program at this time?
Response from PawChampMay 3, 2026
Dear Customer, Thank you for your feedback! We understand that it’s too early to provide a complete assessment. We encourage you to explore the program further, and feel free to share your experience once you've had more time with the training. We're excited to hear your thoughts as you progress! You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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billbell
May 2, 2026
Control of over excitement
I am trying to learn how to stop our dog from being so excited (out of control( when company comes or he meets, in particular, children, Everything I have seen is good for basic training but we have a bit of a special case
Response from PawChampMay 3, 2026
Dear Customer, Thank you for sharing your review. We're glad to hear that you consider our lessons good for basic training. We aim to provide solutions for all dog owners and will consider adding more tailored content. Your feedback about your challenges helps us diversify our offerings. Feel free to reach out to us for more personalized support! You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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swamead
Apr 30, 2026
Confusing website
Can’t figure out billing - can’t find account info
Response from PawChampMay 1, 2026
Dear Customer, Thank you for sharing your review. We’re sorry to hear you’re struggling to find your way around the platform. Your feedback helps us improve, and we’ll ensure you have the account information you need. Please contact our support for further assistance. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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kdeer
Apr 28, 2026
Don't know yet
Don't know yet, only joined minutes ago
Response from PawChampApr 29, 2026
Dear Customer, Thank you for sharing your review. We completely understand that it’s too early to provide a detailed review. We appreciate your initial thoughts and encourage you to share your experience after you’ve had more time with the program. Enjoy the journey with your pup! You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving anything for you promptly. PawChamp Team 🐾️
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