Stephon
Sorry that I obviously misread your…
Sorry that I obviously misread your site. I understood i would only receive the first enstallment. Bear in mind i also initially mistook USD $$$ .so to continue this is double AUS$. Many thanks and here’s hoping i wont get myself caught again! Would love refunds if possible,!! Regards Stephanie.
Response from PawChampJun 16, 2025
Dear Stephanie, Thank you for your review. Sometimes users are surprised by the USD/AUD difference, and we’re truly sorry this caught you off guard. Our subscription does renew after the trial unless canceled, but we know how easy it is to miss those details. If you haven’t already, please reach out to us — we’d be happy to take a look at your account and see what we can do to help, including reviewing any refund options: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request using our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page and clicking the chat button in the bottom right corner. Thank you again for your honesty, and we hope we can turn your experience around! - The Paw Champ Team🐾