PawChampReviews of paw-champ.com

Response from PawChampJun 25, 2025

Liebe Kathrin, Vielen Dank, dass du deine Bewertung geteilt hast.  Wir bedauern aufrichtig deinen Verlust. Es tut uns leid, dass die Bedingungen des Abonnements für dich nicht klar waren, da wir sie auf der Zahlungsseite angegeben haben. Wir arbeiten auch daran, den Inhalt zu verbessern, und danken dir für unsere Entwicklung. Wir helfen dir gerne weiter und verbessern deine Erfahrung ❤️ Du kannst uns ganz einfach auf folgende Weise erreichen: 1. Schreibe uns direkt eine E-Mail an [email protected] (mailto:[email protected])  2. Sende eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact  3. Nutze unseren Live-Chat, indem du dich in dein Konto einloggst, die Seite Kontaktiere uns besuchst und auf die Chat-Schaltfläche unten rechts klickst. Wir freuen uns darauf, dies schnell für dich zu klären. PawChamp Team 🐾️

Response from PawChampJun 25, 2025

Dear Customer, Thank you for sharing your review.  We are very sorry for the difficulties you’ve experienced. We want to clarify that the subscription information, including the price, is clearly stated on the payment screen prior to purchase. That said, we`d like to help address your concerns and ensure you have all the support you need. At PawChamp we aim to create training that is both effective and easy to follow. Additionally, we offer the Ask dog expert feature: our specialists help address any concerns you may have - from training assistance and behavioral guidance to psychological support.  You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 23, 2025

Dear Customer, Thank you for your feedback. We understand that you haven’t had the chance to try our program yet, and we hope you find it helpful once you begin. If anything is preventing you from starting or if you have questions, our support team is ready to assist.  We’re dedicated to ensuring you have a positive experience and are here to help in any way we can. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 23, 2025

Dear Victoria, Thank you for sharing your review.  We're really sorry for your experience with us.  We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve. Our policy includes certain requirements to qualify for a refund, which are outlined during purchase. We`d be happy to discuss your concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 25, 2025

Cara Orietta Grazie mille per le tue gentili parole! 💛 Siamo veramente felici di sapere che il nostro supporto è stato lì per te durante un momento difficile. Hai assolutamente ragione — i momenti difficili spesso vanno di pari passo con il progresso, e siamo orgogliosi di far parte del tuo percorso. Se hai bisogno di qualcos'altro, siamo a un messaggio di distanza: 1. Scrivici direttamente via email a [email protected] (mailto:[email protected]) 2. Invia una richiesta utilizzando il nostro modulo di contatto: https://www.paw-champ.com/contact 3. Utilizza la nostra chat live accedendo al tuo account, visitando la pagina Contattaci e cliccando sul pulsante chat nell'angolo in basso a destra. Augurandoti e al tuo cucciolo un successo continuo e tante scodinzolate!  – Il Team di Paw Champ🐾

Response from PawChampJun 23, 2025

Dear Charmaine, Thank you for sharing your review.  We are extremely sorry that our videos were not useful for you. We appreciate your feedback and would like to clarify subscription details for you and ensure that you and your dog have a positive experience with us.  You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 23, 2025

Dear Tina, Thank you for sharing your feedback. We’re sorry to hear the content didn’t meet your expectations. Your input helps us identify areas for improvement to better serve our customers. We regret any misunderstanding regarding the subscription. Our intention is to ensure all customers have clear information about pricing, which is displayed on the payment screen. We would be happy to resolve your issues. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 23, 2025

Dear lorraine, Thank you for sharing your review.  I'm truly sorry to hear about your experience with our subscription.  We understand that clear communication is vital, and it’s regrettable that there was a misunderstanding about the subscription terms. Our intention is never to inconvenience our customers. Subscription details, including pricing and renewal terms, should have been visible before finalizing your purchase, and I apologize if this wasn’t clear. We definitely want to help you cancel the subscription and discuss a refund, given that you haven’t used the plan. Please reach out directly to our support team. Your feedback is essential, as it helps us improve our communication and service to better support the pet community.  We sincerely appreciate your understanding and look forward to resolving this matter swiftly for you. Thank you for giving us the opportunity to address your concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️