PatricktaReviews of patrickta.com

They reply with AI and condescending non-answers calling you love x-amount of times. My package arrived and was clearly tampered with, pre-opened, and broken. They say its not their fault, and tried to blame it on the shipping company. But the shipping container was fine. The items inside however had clearly been pre-opened before they were sent off, with rips and tears INSIDE the items packaging. They also had water damage. They want me to send the items back and spend money on shipping costs without even giving me a promise of a refund, but clearly others are saying they don’t send you a refund after that so i’m not doing that. Shitty customer service.

I Returned a few items including 2 blushes which I now realize the blushes were non refundable. When I requested the return you should have denied the return instead you all issued me a RMA # so I returned my items. So now you have the blushes and my money! Make that make sense!! Return the blushes to me I purchased them.

The carrier leaves an empty package and customer service gets lost in weights proofing without understanding final status: the carrier stole the item inside. They don’t have any insurance or control. Don’t buy anything from them

Theft and/or scam ! Don't buy on their website! I paid a 100 euros order and I received an empty box which was clearly tampered with. Patrick Ta refused to send a replacement or reimburse. Customer Service is zero.

Whole brand is built off of deception, lies and theft. Products are absolute garbage - the quality feels like using makeup from temu or shein DO NOT waste your time !!! p.s. if you’re seeing this go check out the MAC x Painted by Esther collab 😋

AWFUL customer service! Awful experience. Do mot buy from them you will never receive your order and they will not help! I tried for over a week. Did not get any help or my order. Worst company scammers

Worst customer service ever! Patrick Ta Beauty doesn't have a customer service phone number or a live chat, the only way to communicate with them is via email (waste of time). When you email them, you get an automated response stating that you'll receive an answer in 1-2 business days, which is a big fat lie. It took them 6 days to respond to my last email. They provided me with a tracking number that can NOT be tracked. So I contacted the shipping carrier (OnTrac) which told me that they never received my package and for me to contact the sender (Patrick Ta). After 6 days, Patrick Ta Beauty tells me that they are "aware of the shipping problems with OnTrac" but are still clueless on the location of my package. I am disputing the charges with my credit card company and have filed complaints against Patrick Ta Beauty with the FTC and the BBB. Companies like Patrick Ta Beauty should not get away with their unfair and deceptive business practices !

Don’t order from this! I am still waiting and have not received my order yet. I believe it is a scam. Customer service only stalling, I have waited a long time and there is no solution. Terrible service.