Chester
Excellent job!
The product arrived when they said it would, and following the instructions was easy. I got the results in less than 48 hours, with a full explanation of the results (no pathogens detected). Great work!

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Chester
The product arrived when they said it would, and following the instructions was easy. I got the results in less than 48 hours, with a full explanation of the results (no pathogens detected). Great work!
Aaron
Very easy to work with. Great reports and the staff are very helpful.
Elaine
Fast turnaround time! Grateful to see which antibiotic was effective. If I had gone to local doctor, they would just guess at the right one!
Dante’
Expensive but worth it. MicroGenX Men’s Key has been a lifesaver for my recurrent UTIs, especially when standard tests kept coming back negative. The test identified Haemophilus influenzae, a bacteria typically linked to respiratory infections, but in my case, it was causing UTIs. Thanks to this test, my doctor was able to prescribe the correct treatment. Highly recommend!
Ed
Smooth process. Fast results.
Michelle
Customer service reps are always pleasant and knowledgeable
Sandra
Easy to access a real person who is always friendly and helpful.
Caleb
Great customer service