Jean
Representative was supe helpful
Representative was super helpful and got my order out to me right away.
Response from MicroGenDXSep 17, 2025
Hi Jean, thank you for your positive feedback!

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jean
Representative was super helpful and got my order out to me right away.
Response from MicroGenDXSep 17, 2025
Hi Jean, thank you for your positive feedback!
Anthony
People and service and technology make this company great.
Response from MicroGenDXSep 17, 2025
We pride ourselves in our customer service so thank you for your positive feedback!
Mike
Fast and reliable At affordable prices
Response from MicroGenDXSep 17, 2025
Thank you for your positive feedback!
Carolina R.
I had a very positive experience with MicroGen DX. The testing process was straightforward and much more advanced than traditional methods. Their technology provided a detailed and accurate analysis, which gave me clear answers when other tests hadn’t. The turnaround time was fast, and the report was thorough yet easy to understand. What I really appreciated was how their results helped my doctor create a more targeted treatment plan, which made a huge difference in my recovery. MicroGen DX is definitely a step forward in diagnostics, and I would highly recommend them to anyone who needs precise, reliable testing.
Response from MicroGenDXSep 9, 2025
Hi Carolina, thank you for your feedback! We are so glad we were able to help you and your doctor find the answers you deserve. Best, The MicrogenDX Team
Na
Fast, discrete, and easy.
Christina
Good instructions and fast results.
Paul
Ordering the MicroGenDX test was a breeze. The process was straightforward, and the return kit was easy to use. I appreciated how simple it was to send my sample back for analysis. I received my results in just three days. The report was incredibly detailed and easy to understand, which made it simple to discuss with my doctor. The support team was fantastic, both online and over the phone. They answered all my questions promptly. The accuracy of the results was impressive, especially since my kit tested for both bacteria and fungi—something not typically available with standard lab tests. My doctor was very pleased with the results. This allowed for a more accurate treatment plan for my infection. I am very satisfied with my experience and will definitely use MicroGenDX products again in the future. Highly recommended!
Response from MicroGenDXSep 9, 2025
Hi Paul, thank you so much for your kind words! We're thrilled to hear that our team and our test exceeded your expectations. Your feedback means a lot to us!
bryce
Fast and easy. Did it on my own time.