Krista
Excellent Testing Company
Easy ordering. Fantastic instructions. Prompt results.
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback!

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Krista
Easy ordering. Fantastic instructions. Prompt results.
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback!
Arlene
Efficient at-home kit allowing one to test in the comfort and privacy of home. Thank you!
Response from MicroGenDXNov 26, 2025
Thank you for your review! We’re happy to hear that the at-home kit made testing comfortable, private, and easy for you. We appreciate you choosing MicroGenDX!
Lisa
Great turnaround, and invaluable information! So much more responsive than my regular doctor's office. Thanks to all of you at MicroGenDX!
Response from MicroGenDXNov 26, 2025
Thank you for the wonderful feedback! We’re so glad our quick turnaround and detailed results made a difference for you. We truly appreciate your kind words and are here anytime you need us!
Lindsey H.
Great customer service and fast shipping. Very reliable testing!
Response from MicroGenDXNov 26, 2025
Thank you for the wonderful feedback! We’re happy to hear you had a great experience with our customer service, fast shipping, and reliable testing. We appreciate your trust in MicroGenDX!
Brandon
Still waiting on results but when I call I get an answer or a call back. Questions always answered and customer service is great.
Response from MicroGenDXNov 26, 2025
Thank you for your review! We’re glad to hear our team has been responsive and helpful while you wait for your results. We appreciate your patience and are here anytime you need us.
D.
They were helpful and gave rapid results.
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback. We appreciate you!
Tamara H.
Found the bacteria causing the problem when my urine analysis and culture said all clear. This needs to be the standard of care !
Response from MicroGenDXNov 26, 2025
Thank you for sharing this! We’re so glad our testing was able to identify what traditional methods missed. We appreciate your confidence in our work, and we’re honored to support your care journey.
Debbie
Always a great experience! And an awesome customer service!
Response from MicroGenDXNov 26, 2025
We’re thrilled to hear you consistently have a great experience and that our customer service team has been awesome for you. We truly appreciate your support!