Darvey M.
Analyzed and gave me a accurate makeup…
Analyzed and gave me a accurate makeup of the sample I sent in.
Response from MicroGenDXJan 29, 2026
Thank you for the positive feedback!

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Darvey M.
Analyzed and gave me a accurate makeup of the sample I sent in.
Response from MicroGenDXJan 29, 2026
Thank you for the positive feedback!
Kenneth
Great customer service.
Response from MicroGenDXJan 29, 2026
Thank you! We appreciate your feedback and are glad our team could help.
jill
I found the Costco customer service rep to be very knowledgeable patient and willing to answer any questions.
Response from MicroGenDXJun 3, 2026
Hi Jill, thank you for your kind words. We're glad our Customer Service team could answer any questions you had. We wish you good health.
Michael O.
I have suffered with chronic prostatitis for over two years. I kept telling my urologist that something is wrong. They only do testing the old-fashioned way with a cultural dish which came back negative. I decided to call MicroGenDX who does DNA testing and they found a bacterial load of 65% with one bacteria and 31% with another type of bacteria. I would highly recommend MicroGenDX to friends and family who may have health challenges but can’t seem to find answer's. I want to thank MicroGenDX for their excellent service and providing solutions for complicated cases like myself.
Response from MicroGenDXJan 15, 2026
Hello! Thank you so much for your positive feedback and for advocating for yourself with your provider! We appreciate you sharing your experience. We’re glad our testing provided clearer answers when traditional methods did not. We appreciate your recommendation and are happy we could help in a difficult situation.
Pamela J.
You test accurately and quickly for 1000's of bacteria, fungi etc in the urine. You are fairly inexpensive for such extensive testing. Patients are also given what the antibiotics are antidotes for their problem are and if there is any antibiotic resistance found. The test kit arrives within a couple days, is very easy to take, and mail back. One can also quickly get a tech. in person on the line right away if there are questions. Results are posted quickly on line and easy to read.
Response from MicroGenDXJan 15, 2026
Thank you for the detailed review! We’re glad you found the testing accurate, fast, and easy to use, and that the turnaround time, clear results, and access to our support team made the process smooth and helpful.
customer
After continually getting urine culture’s that read mixed flora repeat if clinical concern after textbook collection technique this test was truly a life savor for my husband. Helped infectious disease treat specifically. Highly recommend.
Response from MicroGenDXJan 29, 2026
Thank you for sharing this experience. We’re glad the testing provided clear answers and helped your husband receive targeted treatment. We truly appreciate your recommendation and trust in MicroGenDX.
Gregory
Great Service Caring Staff and Knowledgeable
Response from MicroGenDXJun 3, 2026
Hi Gregory, thank you for your feedback! We're glad our Customer Service team could help you. We take pride in how our hardworking Customer Service team is able to support the needs of so many patients. We wish you good health!
Sara
Great experience!
Response from MicroGenDXJun 3, 2026
Hi Sara, thank you for your feedback! We hope we could provide impactful answers for your health journey.