MicroGenDXReviews of patients.microgendx.com

I bought the sinus key test after a ten day course of amoxicillin did not help me from a sinus infection. This test pointed me to the antibiotic I needed. I also submitted a traditional culture which had non informative results. I am so glad I bought this because I had received conflicting advice from different doctors and wasn't sure what I needed! This result made it clear. If I ever have a non healing infection I would buy this again, and really its better that you get a result like this back before starting any abx at all- I wish I had bought it earlier.

It was very swift service to help me understand why I am not getting well. Thank you.

Today I had the pleasure of working with Marlon Gonzalez of MicroGenDx. I never expected such a wonderful experience as I received from him. He was incredibly kind, patient, compassionate, knowledgeable, thorough. and a very good listener. I can’t say enough positives! While trying to order the sinus key test, he made the whole process easy and seamless. I actually dreaded making the call because in the past, I dealt with someone who was very rude, short and offered no favorable assistance. I decided to give it another try since my Dr really wanted me to have this test done. He told me Medicare would cover this test!! Thank you MicroGenDx for hiring such a wonderful employee! He even said he hoped the test would find the answers to helping me to feel better! Who does that?!? I took his info so that in the future, I can ask for Marlon!! Oh, and before we hung up he asked if he could help me setup a patient portal!!

Very easy instructions to follow.

I called customer service to get my results and the technologist was polite and immediately helped me get the results sent to me within minutes. Every step of the process was smooth. I feel very reassured.

I dont know where to start with telling you how these tests will save a life. I kept running into hurdles with multiple visits to the doctor, er with sickness for over a year. I had sepsis with a long hospital stay. Microgendx test along with other tests were able help. I was so impressed with test results I purchased a test for my father. He is 81 and had a lung infection and doctor kept giving him antibiotics broad spectrum which was making him worse. He could hardly talk, took test results to doctor as had a fungal lung infection that took his voice. After 2 days of proper treatment he is starting to get his voice back, well worth the money and than some

MicrogenDX testing has been a total game changer in detecting my chronic UTI’s. So thankful it tells me the antibiotic that will work on my bacteria too.

Great company! The results came within the time frame as promised. The results and accompanying information was more accurate than I could get at a doctors office and key to my recovery. The customer service answered my inquires quickly and fairly. I would definitely use them again.