MicroGenDX Reviews | Read Customer Reviews of patients.microgendx.com

MicroGenDXReviews of patients.microgendx.com

4.2406 reviews
Diagnostics & Testing
Orlando

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MicroGenDX

About MicroGenDX

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.

MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: patients.microgendx.com
Website: patients.microgendx.com
Category: Diagnostics & Testing
Location: Orlando
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 69% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MicroGenDX reviews

Showing 292 reviews with 5 stars · Clear filters

Tariq H.
May 17, 2026
Excellent service
Excellent service, simple instructions.
Response from MicroGenDXMay 28, 2026
Hi Tariq, thank you for your feedback! We're glad the process was smooth and satisfactory from start to finish.
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Cindy W.
May 16, 2026
I would highly recommend this company
I would highly recommend this company. These tests will show much more in your urine than just a culture. I’ve used it many times and they make it easy to do. They ship the kit to you and you return your urine in the mail in the same box the kit was mailed to you. Within 48 hours you will have your results. It’s pricey but well worth it.
Response from MicroGenDXMay 28, 2026
Hi Cindy, thank you for sharing your story with us and for your continued trust in MicroGenDX! We're glad our testing has consistently delivered results that go beyond standard testing, and produced the answers you're looking for. We're also pleased to hear that the process has been easy to navigate and we appreciate your recommendation. Wishing you good health!
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Susie H.
May 9, 2026
Take the guesswork out of treatment
MicroGenDX takes all the guesswork out of treating infections. I have a condition that makes me more susceptible to infections, but since I discovered MicroGenDx, we don't have to take a guess at what will work. It saves so much time with failed treatments and returning to the doctor. The staff is always helpful when I call. Thank you!!
Response from MicroGenDXMay 28, 2026
Hi Susie, thank you for sharing your story and kind feedback! We're glad our testing has helped your provider deliver successful treatments, minimizing the need for repeat testing and prolonged infection. It's also great to know that our CS team has been able to support you as needed. We wish you good health and we'll be here whenever you need precision answers.
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Donnie
May 5, 2026
Very efficient and effective
Very efficient and effective
Response from MicroGenDXMay 28, 2026
Hi Donnie, thank you for sharing your feedback with us. We're glad we could deliver a convenient and impactful testing experience.
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Elizabeth
May 2, 2026
So happy to finally get the results I…
So happy to finally get the results I desperately needed and the recommended treatments is such a huge deal. Thank you
Response from MicroGenDXMay 28, 2026
Hi Elizabeth, thank you for sharing your experience! We're glad we could deliver impactful answers and that the Antimicrobials for Consideration proved helpful to your provider's treatment. We wish you good health.
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Tom W.
Apr 29, 2026
Everything went smooth as silk
Everything went smooth as silk! I was a little anxious to get the results, but I'm ultimately glad I went through the process as I learned a LOT and can now take measures to get things addressed, as appropriate. The customer service was great! I had a question about taking the test and I was able to call and get my question answered quickly and without making me feel embarrassed.
Response from MicroGenDXMay 28, 2026
Hi Tom, thank you for sharing your story with us! We're glad our testing could deliver impactful results to support your care and unlock next steps. We're also glad our CS team could help you navigate the process comfortably. NGS is new to many people and we welcome any questions about it. We wish you good health.
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Em
Apr 17, 2026
Quick
Quick, simple, direct
Response from MicroGenDXMay 28, 2026
Hi Em, our team appreciates your feedback and that we could deliver a convenient, fast, and effective testing experience. We wish you good health.
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Rebecca T.
Apr 17, 2026
Always reliable results
Always reliable results. I decided to see a doctor from the MicroGenDX provider list and he was ecstatic to see my PCR results to treat the infection appropriately. I believe this is the key! Other doctors don't know how to read the results and don't care to educate themselves.
Response from MicroGenDXMay 28, 2026
Hi Rebecca, thank you for sharing your experience with us! We're glad that our CS team could connect you with a doctor experienced in working with our results. It can make all the difference in getting the right treatment. We wish you good health.
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