MicroGenDX Reviews | Read Customer Reviews of patients.microgendx.com

MicroGenDXReviews of patients.microgendx.com

4.2406 reviews
Diagnostics & Testing
Orlando

Call Directions Website

MicroGenDX

About MicroGenDX

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.

MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: patients.microgendx.com
Website: patients.microgendx.com
Category: Diagnostics & Testing
Location: Orlando
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 69% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Diagnostics & Testing

MicroGenDX reviews

Showing 292 reviews with 5 stars · Clear filters

Edward H.
Jun 3, 2026
Easy and convenient.
Easy and convenient.
Response from MicroGenDXJun 3, 2026
Hi Edward, thank you for sharing your experience with us! We're glad we could provide you with a solid testing experience. We wish you good health.
Report
Barb
May 29, 2026
I have used MicrogenDX three times so…
I have used MicrogenDX three times so far. Each time they were able to diagnose an infection that the doctors office wasn't able to. With more and more antibiotic resistant infections I think this need will keep increasing in the future. They were able to narrow down specific infections and recommend the correct antibiotic each time. The information is related to your doctor as well, you aren't left alone to decipher the results.
Response from MicroGenDXJun 2, 2026
3:38 PMClaude responded: Hi Barb, thank you so much for your continued trust in us to support your health journey!Hi Barb, thank you so much for your continued trust in us to support your health journey! We're thrilled to hear that our testing has helped identify some hard-to-find infections and support proper treatment selection. You also make an important point about antibiotic resistant infections. From UTIs to infected wounds, drug-resistant infections are on the rise. That's why we include drug resistance analysis in the results so we can better help doctors fight the problem. We truly appreciate you sharing your experience and look forward to being here whenever you need us.
Report
LUCRECIA C.
May 28, 2026
Life saving
Life saving! Without this technology I think I would literally be dead by now.
Response from MicroGenDXMay 28, 2026
Hi Lucrecia, thank you for sharing your experience with us! It stopped us in our tracks. Knowing our testing played a part in helping you get the answers and care you needed in such a serious situation is exactly why we do what we do. We're so glad you're recovering, and we wish you continued health!
Report
Gretchen
May 22, 2026
Great product!
Great product!
Response from MicroGenDXMay 28, 2026
Hi Gretchen, thank you for your kind words! We're glad the testing met your expectations. Wishing you good health!
Report
Deni
May 22, 2026
So far so good
So far so good. Easy to follow instructions and get sample sent back.
Response from MicroGenDXMay 28, 2026
Hi Deni, thank you for your feedback! We're glad the instructions were easy to use and that your sample collection process went well. We hope the results provide the answers you're looking for!
Report
Alisha P.
May 21, 2026
Fast results!!
Customer service was exceptional & the test results arrived in 24 hours. It revealed antibiotic resistance to the bacteria that I currently have ( which is a HUGE HELP)!
Response from MicroGenDXMay 28, 2026
Hi Alisha, thank you for sharing your experience! We're thrilled the results arrived quickly and that antibiotic resistance reporting could deliver meaningful direction for your care. We'll pass along your kind words to our Customer Service team. Wishing you good health!
Report
jp
May 21, 2026
Great report ...may have identified a…
Great report ...may have identified a long term sinus problem I have that the doctors have not been able to remedy.
Response from MicroGenDXMay 28, 2026
Hi JP, thank you for sharing your experience! We're glad our testing may have shed light on a long-standing issue that regular testing had overlooked. We hope it leads to the answers and the relief you've been looking for. Wishing you good health!
Report
Penny
May 19, 2026
I’ve trusted Microgen for about 3 years…
I’ve trusted Microgen for about 3 years to help diagnose uti and other female issues. It has given me a sense of relief knowing if there is infection there, the Microgen tests will reveal it.
Response from MicroGenDXMay 28, 2026
Hi Penny, thank you for your continued trust in MicroGenDX over the years! It means a great deal to know our testing has provided consistent reassurance and clarity for your health. Wishing you good health!
Report