PatientFiReviews of patientfi.com

Eder was very helpful and polite. He expedited the whole process and even called back to update me. I appreciate his kindness towards me.

Alex couldn't have been more helpful and was very prompt w/ multiple responses. I appreciated his patience thru a series of questions.

I recently used PatientFi as a payment platform and I was very pleased with the experience. John was very helpful in walking me through the proper steps in order to set-up my monthly payments. He was very respectful and professional. He was extremely polite when I didn't know what to do next and patient with me. I was able to finish my payment set-up successfully. I will definitely use patientFi in my future payment for sure. Thank you for a great service

The best service ever Alex was so paciente to me and helpme to do my transacción very helphulf and easyJet to managet im very satisfied with the service frontal a to z thanks a lot to Alex dor helping my to do my needed.

Alex did an amazing job explaining the details of my loan. Thank you for easing my mind. He is the best.

Very helpful, understanding, good communication, good customer service and that they have bilingual representatives to help the customer.

Justin made my experience seamless. He was/is Awesome!! He was very professional, knowledgeable and had a great since of humor. I’ve been working with him since Aug 2024. Prior to that I had called PatientFi a handful of times and always had good customer service. I’ve spoken to Justin multiple times. Every time I did he was always so pleasant and patient. He answered all my questions from who is PatientFi to loans, interest rates, approval, processing, understanding the app and much more. He really knows his stuff. In his voice I could hear his sincerity and how genuine he was. He really backs PatientFi. Deciding to apply for a loan can be nerve racking. I would worry about “hidden” agendas. It wasn’t like that at all with Justin taking care of me. He was very transparent. These days it’s hard to find great customer service. You either get a robot, language barrier or a phone tree on a loop with no one “live” to talk to. Justin made me feel like a family friend. I was really comfortable with him. There’s no such thing as a “stupid” question with Justin. Thank you Justin! Many blessing to you and yours!

I would just like to thank Jada from payments(billings department) for all her help and support and just hearing me out when there was a bit of a confusion and also Michael from customer service he was amazing at just getting back to me and making sure he understood where I was coming from big shoutout to those 2 people who do an amazing and outstanding job/service