Stuart
late worker arrival
late worker arrival, not prepared, disappointed
Response from Patch2PaintNov 14, 2021
Dear Stuart, we are truly sorry you are not completely satisfied. In reviewing the history on your account, you are completely correct that the crew did not arrive as originally scheduled. We were trying to reach you the evening before and in the morning to notify you but we were unable to reach you. Also, you are correct that the crew did not bring all the tools needed for this unique job. They did pickup the equipment later and returned to the job to complete it. Again, we are sorry about the hiccups. Someone in our team will reach out to you in the next few days to see how we can possibly rectify this for you.