Passpack Reviews | Read Customer Reviews of passpack.com

PasspackReviews of passpack.com

4.0137 reviews
Internet & Software
Sandy

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Passpack

About Passpack

Passpack is an enterprise-class credential management platform serving teams and organizations worldwide that need to protect their digital access simply, securely, and affordably.With over 300,000 users protecting more than 8 million credentials across six languages and active expansion into European, Asian, and international markets, Passpack is a global company on a growth trajectory. Our strategic partnership with Hennge, a leading Japanese cloud security provider, reflects the enterprise-level trust we've earned as well as the standards we hold ourselves to.We built Passpack exclusively for businesses. That focus shapes everything: our product roadmap, our pricing model, and the way we think about our customers' compliance obligations. SOC 2 Type II certified, GDPR and CCPA compliant, and continuously improving. 2026 brought a redesigned platform, a growing team, and new features our customers requested.In business for over 12 years. A 28-day free trial so you can be confident before you commit. A 99.9% uptime SLA because your team can't afford downtime. Transparent pricing with no hidden add-ons.Security. Productivity. Compliance. Built for business from the ground up.

Passpack (passpack.com) has 137 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: passpack.com
Website: passpack.com
Category: Internet & Software
Location: Sandy
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Passpack reviews

137 approved reviews, newest moderated first

customer
Dec 21, 2023
Good service!
Good service! Thank you/
Response from PasspackDec 21, 2023
Hello there, thank you for sharing, we have made significant investment in the quality of service and will continue to do so. Best regards. Decker G Passpack Support
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Mike J.
Dec 21, 2023
Real happy with pass pack us
Real happy with pass pack used it for years. Easy-to-use and secure
Response from PasspackDec 21, 2023
Hi Mike, thank you for taking the.time to share your experience as a long time valued customer. Best regards. Decker G Passpack Support
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Angela
Dec 21, 2023
An incredibly useful website
An incredibly useful website. Straightforward to use as well
Response from PasspackDec 21, 2023
Hello Angela, thank you for sharing, our constant goal is to delight our valued customers. Best regards. Decker G Passpack Support
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Nadine B.
Dec 13, 2023
I have used Passpack for several years…
I have used Passpack for several years now. I have had no problems with keeping my password safe but easy to get to. For really secure PW use the passwords they give you. Passpack can be brought up on multiple devices so is always available.
Response from PasspackDec 14, 2023
Hi Nadine, many thanks for sharing your experience. The features you noted are core to our product as we continue to release new functionality. Best regards. Decker G Passpack Support
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Andrew H.
Dec 6, 2023
It's like Fort Knox for you passwords
It's like Fort Knox for you passwords. Easy to use but ultra secure! Links to your login pages and stores all your valuable details. Not very expensive either.
Response from PasspackDec 6, 2023
Hello Andrew, many thanks for sharing your experience. The points you raise are for sure at the core of our mission and purpose every day. Best regards. Decker G Passpack Support
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Robert E.
Dec 6, 2023
Lousy program.
I tried many hours to make the transition to your new system. You were not helpful. Don't bother me.
Response from PasspackDec 6, 2023
Hello Robert, thank you for your feedback and sorry you had that experience. For those on the old platform we did devote exceptional effort through our customer support team to assist our valued customers with the transition that was greatly appreciated. Best regards. Decker G Passpack Support
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customer
Dec 6, 2023
The service was free before you updated…
The service was free before you updated to a new version of it. Not happy about that!
Response from PasspackDec 6, 2023
Hello There, thank you for your feedback and sorry you feel that way. What can be provided for free is not considered tenable for the right feature set and security. We trust going forward the value from the cost of a single license will be evident. Best regards. Decker G Passpack Support
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Nigel C.
Dec 6, 2023
A user of Passpack for many years!
I've been a user of Passpack for many years. It provides a powerful feeling of security around my online activity.
Response from PasspackDec 6, 2023
Hello Nigel, thank you for being a loyal customer. Security is fundamental in all we do, while aiming to provide ease of use. Best regards. Decker G Passpack Support
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