Pass Apply UkReviews of pass-apply-uk.com

THIS FIRM IS BEING INVESTIGATED. DO NOT USE.DO NOT USE. DO NOT USE.

Same with me, i thought it was a legit gov website wasn't until my wife asked why i'd paid so much for this service? i thought it was just gov price hikes. I contacted them and explained their website was misleading and they offered about £70 refund to my original payment method and this hasn't materialised. I'd also asked about what personal information of mine they are retaining and they have failed to respond to this (which i believe is a gdpr breach). Today i have asked for the agreed refund again and personal data. So wonder if they've already sold my data or there's a clone passport? I would say my passport did turn up - it's just that this company are misleading people and for what they actually do the mark up is excessive.

Was in a hurry and mistook this for the official GOV website, which is what they hope for. They then charge £70 to do pretty much nothing. My fault for rushing but they are an absolute scam of a site.

Like others I clicked on the wrong link believing it to be a genuine UK passport link. So easy to be taken in. If this helps....as soon as I realised my error I contacted my bank and cancelled my card. They told me the first payment had been declined but a second payment was pending. I had by this time received an e mail confirming my application which (to my surprise) I was able to reply to. So I replied and said the application was made in error and I would like to cancel the application and receive a refund. I had a response within 2 hours offering me a 50% refund for the service charge in order to process my application. I replied by reiterating I wanted to cancel the application and have a refund....to my surprise a few hours later I had an e mail agreeing to the refund and a few hours later another e mail confirming the refund had been authorised with a deduction of £15 for processing fees. I was sceptical as to whether I would get a refund but in all fairness 48 hours later my account was refunded. It is worrying where data has been uploaded to. If this was a real scam then there wouldn't be contact or refunds. At best it is an underhand way of making money through a legal loophole that allows this to happen. My advice is act quickly. Ask for a refund before any processing can take place. Hope this helps.

This company is an absolute fraud and when searching for renewal comes at the top of the search, embarrassing that a fell for it! Advised 50% refund as soon as I contested and then had nil communication from them even though I emailed them over and over again! I’m shocked they can even trade as they do! Disgusted by this company! fraudsters!

Disguised as a gov website. It’s not. Its in the small print but you won’t see that unless less you really look for it. Charges an extra £ 70, is a us based merchant (not uk) and is a deliberate ploy to take your money. There is absolutely no indication of the extra charges, until the end. As soon as i asked them to cancel (my bank told me to contest the merchant), they then processed the order with the passport office. Presumably to secure some form of payment / leverage. There are no company details, no vat registration, it’s an unknown us based merchant and a scam. Stupidly, I fell for it like everyone else on this thread please don’t use - these are your most important identification details and you don’t know who you’re sharing them with.

Third party agency NOT official HMPO website. Designed to imitate it. You’ll pay £70 more if you use them! Go back on to Google and find the proper gov.uk website.

Thought this was a gov site when I ordered my renewal, only realised when tried to pay my bank had stopped payment going through and texted to ensure it was me using card, stupidly I said yes it was OK and 158.50 charge came out. They had tried to take payment 7 times but my bank had stopped 6 of them let the last one through as I said it was me. My card has been cancelled and waiting on a new one meanwhile heard from pass apply via email as I sent a very angry email to them to say they are refunding me the £70 they took as my details will be changing not sure what will happen but hopefully I get it. So annoyed that I fell victim to this 😒