Party City is an American publicly traded retail chain of party supply stores founded in 1986 by Steve Mandell in East Hanover, New Jersey.
Party City (partycity.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Paula
Ordered a halloween costume for school dress up. Delivery was due the day before the event. They use UPS (who are useless) and their website/tracking system does not work. One week later it still has not arrived. Party city refunded my delivery cost but won't refund actual item until UPS turn up (whenever that may be) and I refuse the item. Shocking service.
Marloes G.
Bestelling nooit ontvangen. Iets besteld voor kinderverjaardag, zou er mer 2-3 dagen zijn. Inmiddels zijn we drie weken verder en is de verjaardag al lang achter de rug. Ze reageren niet op mail. Waardeloos bedrijf.
Kishan
Dit gaar bedrijf raad ik ten zeerste af. Ze claimen tussen 2-3 werkdagen te leveren, maar na 7 dagen hangt de zending nog steeds bij DHL ergens in Duitsland. Bij klantcontact schuiven ze de schuld in de schoenen van DHL, terwijl zij verantwoordelijk zijn voor de levering. Nooit meer bestellen hier.
Leah
Ordered a halloween costume expecting it to arrive within 3 days. The tracking hasn't changed in days and I have yet to receive any response from their customer service team. Don't order here.
Ki
Had ik deze reviews maar eerder gelezen! Zelfs 1 ster is het niet waard. Bezorging binnen 2-3 dagen wordt er beloofd. Morgen een kinderverjaardag, 5 dagen later nog niks binnen!!! Waardeloos bedrijf.
Colette V.
Once this company has your money they have a don't care attitude. Customer service is basically non existent unless you are placing an order. Finding any joy in dealing with this company is like drawing blood from a stone. My order was due for delivery TODAY and it has not even updated from "pending shipment". If you want to be guaranteed your goodies for Halloween to be delivered in time. Don't order them from Party City
Kelsey
Extremely terrible experience with the Eastgate location, the man behind the desk was very rude and unprofessional and when I called back later to sort things out he was even worse on the phone. If I could give this location zero stars I would.
Sally O.
A BAD company with very misleading names for their products and prices. I bought the same products with more in each packet for less than a fraction of the price in deals. They took five days to reply as the returns page wasn’t working and I’m still having difficulty absolute shambles
