Party CityReviews of partycity.com

They say everything is being shipped but will not answer emails and NOTHING has been shipped. I tried checking for reviews prior and didn’t see anything but now Im seeing the reviews.

No wonder their going out of business. The advertise a stand here for $10 and charge me $31 . on top of that they charged me full price for almost everything even though it was supposed to be 75 to 90% off . Tried calling customer service and they kept hanging up on me . Finally Contacted customer service they just gave me a runaround and refuse to help me . Scam artists.

Worst experience coming here. Came to pick up balloons for my son’s birthday on behalf of my wife, while trying to find our balloons while a supervisor by the name of Brooklyn got annoyed and started showing attitude. After they had made a mistake on our order, they did not want to rectify the issue or take accountability for anything, instead Brooklyn started making snarky remarks under her breath and everytime I tried to call it out she showed more attitude. She got so angry at one point she popped one of the balloons out of frustration, never will I return here and bring any further business to such angry and negative people.

I placed an order to surprize my son with a deluxe balloon package for his birthday for January 13. I called Party City every day talk to different people to make sure for correct deliveries. Not only wasn’t made ruin the surprise and make me miserable. I WILL NOT ORDER AGAIN and please who reads don’t order with them they will ruin your day.

Leave a zero if possible. Would not accept an unopened return. Said only had 7 day window. It was bought for volunteer fire department and we are 3 hours away so hard make special trip to return $100 item. No wonder going out of business. Local St. John’s manager very hard nose as well. Buy online somewhere else next time. Trying shop local but doesn’t work out.

If I could rate 0 I would Corpus Christi location is trash along with there trash ass mangers and employees thank god y’all are closing that shit of a place down

Go woke, go broke! 😂😂✌🏻

Party City in Orange, CT. I had a Halloween party to go to on Saturday October 26th. I ordered a couple things to make up a costume from a different on-line only company and eventually realized I was not going to get what I ordered in time for that party. So Friday night the 25th, I went on line to see if I could purchase something local and hopefully pick it up the next day before leaving for the party. I wanted a mask, a long dark cloak with a hood, and maybe some dark gloves. I found what I needed except for the cloak. Instead, all I could find at Party City on line, in place of the cloak, was a Black cape, so I included that in my order since it was so last minute. I paid for my order on line the night of the 25th. The next morning I went to pick up my order at Party City, but first, I figured I'd go to Spirit Halloween to see what they had in stock. Sonofagun, Spirit Halloween had the exact cloak I was looking for. I purchased it figuring I'd pick up everything at Party City, and since I was in a hurry, I'd come back on Monday and return the cape, since the cloak was so much better suited for what I wanted. The party went great, and the following week, I went back to Party City to return the cape, which had not been opened at all. They wouldn't let me. Only exchanges. Say what?? The package wasn't even opened. PC: "No returns after the 24th" ME: "But I just bought it on the 25th" PC: "It says right on the receipt, no returns after the 24th. Only exchanges" ME: But your website said you accepted returns, and I did not get your receipt until AFTER I made my purchase" Finally, after going around and around, I had the manager come over. Then she and I went around and around. Finally, she relented and gave me my refund, but probably only because it was crowded and there was a line behind me. But how unethical is that?? To tell customers on your website and they can exchange or get a refund, but then, only AFTER the purchase, tell them just exchanges. I would imagine it's actually illegal. "Sure, we'll give you an exchange or a refund, whichever you prefer. That's be $40.00. (Get's paid) Thank you very much. By the way, you can't have the refund". So that's my Party City experience. I'll never step foot in that store again.