Party CityReviews of partycity.com

I placed an order with partycity.ie - an Irish website with a business address in dublin. Coming up to Brexit I was conscious of buying from within ireland / EU. I’ve been waiting weeks for my order and today got a notification that after paying €5 delivery charge, I am now having to pay an additional almost 15€ Customs charge to receive my order. It turns out after placing an order with a business based in ireland through an Irish web domain, that I’m getting goods sent to me from the UK at an additional expense. I am so annoyed at a such a disingenuous way to conduct business and recommend all EU customers avoid dealings with this company at all cost. Update - after paying all these extra charges, the courier company got the item within 20km of my home and decided to return it to party city as ‘damaged’ - so all that extra cost for nothing. To give Party City their credit, they did refund me for the item when I contacted them. But the fiasco would put me off ordering here again, and I’m down the ‘customs’ charges

company so your order will not arrive in time. We put in an order on the 6th Jan for my sister's 21st assuming that was plenty of time. Unfortunately her birthday is tomorrow and will be spent with just her family with no sense of occasion thanks to the false advertising by this company. No response to phone/email/facebook message. Given the amount of reviews saying the same thing it is shameful they are still pretending to be Irish given that lots of people are getting into trouble with UK companies at the moment.

Zeer slechte prijs kwaliteitverhouding. Je betaalt veel en als je bestelling binnen komt, valt het Enorm tegen wat je daadwerkelijk krijgt. Hier nooit kopen mensen !

I ordered products for a party at the beginning of December for an event on the 16th for $159.01. It told me expected arrival on the 14th. It arrived the week after Christmas. I could never get anyone to tell me where my order was. The online tracking told me nothing, except it was out for delivery. Then I had to pay $54.44 to return it because they didn't deliver on time.

Had ik de reviews maar eerder gelezen.. Ook hier te laat geleverd waardoor ik uiteindelijk ergens anders met dure express levering moest bestellen om het op tijd in huis te hebben. Vervolgens moest ik ook nog hoge retourkosten betalen voor terugzending naar Duitsland. Meerdere keren contact proberen op te nemen met de klantenservice maar dit is een kansloze missie...

ALS IK NOG LAGER KON GEVEN DAN 1 STER HAD IK DAT GEDAAN. DIT IS DE MEEST WAARDELOZE SCHAAMTELOZE SITE /KLANTENSERVICE DIE ER BESTAAT. IK ZIT AL 3MAANDEN ACHTER MIJN GELD AAN OMDAT DEZE IDIOTEN NIKS HEBBEN OPGESTUURD. OM T NOG ERGER TE MAKEN REAGEREN ZE GEWOON 2WEKEN OF LANGER NIET. KOOP HIER VOORAL NIET JE SPULLEN!!!!!!!

Ordered some party goods for my daughter’s birthday with delivery date stating 3-5 days - plenty of time. Toy order ‘went missing in transit’ and I cancelled my order. The goods have turned up almost three weeks later. I have been refunded only for the postage - still waiting a full refund as the goods are now not required and were too late to be of any use as the birthday was over two weeks ago. Avoid.

The party city on western right across the street was really horrible. I went in to shop for my boyfriends birthday, i asked an Employee to help me I believe they told me that there names was Denise and Ariana I was given attuited, They didn't help me with anything. I asked them can they help me get something from the top because I couldn't reach it. 15 mins goes by and I was still unhelped I would not be coming back to this party city again!! This is the last time that I am ever stepping foot in a all mexican own Party City. This happened to me in 2019 of September. I am reading everybody's else review about this party city and I should of taken their advice on what they was telling people, I am done with all party citys in chicago