Party City is an American publicly traded retail chain of party supply stores founded in 1986 by Steve Mandell in East Hanover, New Jersey.
Party City (partycity.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Margaret B.
AVOID ... AVOID ... AVOID. Ordered party items for my daughters birthday 1 month in advance .. firstly there was no indication that this was an English company as they had a .ie domain address no mention of customs ... no sign of my items to be delivered .. contacted the seller NUMEROUS times and have had no response ... so the party items were purchased from another reputable IRISH COMPANY.
Dave W.
Constantly contacting them about my order only for the day before my party for me to contact them to ask about the courier they said it was delayed because of brexit and said i should have ordered longer in advance (I ordered 5 weeks in advance). DO NOT ORDER FROM THESE PEOPLE
kim
This company is shocking i emailed three times over a package i ordered in december and it still hasn’t arrived it’s now the end of january and i haven’t received it and the shipping says it’s still in england? they blame brexit which is bs because every other company hasn’t had this issue as big? i only got back a response when i threatened to write a bad review and open a paypal case with them where all i got was an excuse no help at all!! Avoid at all costs would not recommend at all!! i thought they were reliable! turns out it’s not!!! Avoid avoid avoid find somewhere else do not waste your money!!!
Customer
If I could give it a 0 stars I would. I ordered off woodies thinking it was an Irish company only to be disappointed and left with no party decorations for my little girls birthday. Avoid this place I will never order from here again. I would have ordered elsewhere if I knew it was coming from England. A disgrace.
Dublin C.
Absolutely disgraceful. I ordered items for delivery from Irish domain. Paid more for a quick up to 3 days delivery. 3 weeks later got a message that the delivery will be late. 4 weeks after the order was made the parcel is still in transit Customer service is very bad. They don't know where parcel is and won't do refunds. Its long after celebrations and decorations are not needed. Although charging for rapid delivery the company now says their order comes from abroad and due to brexit may be delayed.... This should be written on their website. I would order from Amazon or other local shop should I know they charge more for quick delivery but don't provide it. Avoid this company at all costs!
Heather B.
Beware of them!! They charge you 4 months later for the rest of your balance and don't let you know!! They call it a glitch in the system and offer nothing but excuses. I will never use party city again. I bought items for my son's birthday in October and im being charged for what they claim is my remaining balance.
Maja T.
Probleme beim Umtausch gehabt. Richtig unprofessionell und ärgerlich. NIE WIEDER!!! Finger weg von Party City
Chanel M.
Looking here like many others, trusted this was an Irish website as using an Irish domain. Couldn't be further from the truth. Do NOT waste your money or time with this company. No reply from customer service either and by the looks of it here, they do not care to reply either. AVOID AVOID AVOID at all costs.
