Party CityReviews of partycity.com

Op 8 februari een aantal artikelen besteld, er werd aangegeven dat het 2 tot 4 dagen zou duren voordat deze artikelen geleverd zouden worden. Na anderhalve week waren de artikelen nog steeds niet geleverd. Via de website een "ticket" ingediend met de vraag of het bedrijf kon nagaan wanneer de artikelen geleverd zouden worden. Geen reactie. Vervolgens een mail gestuurd met als automatisch antwoord dat er een reactie zou volgen binnen 48 uur. De reactie kwam, maar pas op de dag dat ik de spullen nodig had. Uiteindelijk zijn de artikelen geleverd, maar helaas te laat en had ik het al via een andere website besteld. Vanuit die website kwam het wel netjes binnen twee dagen aan. Meest vervelende vond ik nog dat de klantenservice niet of nauwelijks bereikbaar is (er is ook geen telefoonnummer).

This company does not deserve any stars. Planning for my daughters birthday and ordered from an IRISH company so I would receive in time , with brexit you are not sure of orders getting to if your order from anywhere else . This company is falsely saying it’s Irish!! They need to say they are English on their website so people can make the choice . Instead of saying delivered in 3-5 working days , try weeks . Awful . AVOID AVOID

Schlecht Service, leider habe am Freitag bestellt und noch nicht bekommen! Habe die Expressversand bezahlt und mein Geld ist NICHT auf mein Konto und die Pakete ist leider nicht gekommen! Gibt's kein Telefonnummer und ich habe tausend E-Mails geschickt und noch keine Rückmeldung! Also bin richtig sauer

Kein Stern. Die Rechte des Käufers werden sehr, sehr verletzt.Ich habe pünktlich bezahlt, damit meine Bestellung an einem bestimmten Tag eintrifft.Die Frist ist abgelaufen, wir warten noch auf die Bestellung. Es wäre fair, wenn sie sagen, sie könnten sich nicht an den Deal halten. Versprechen Sie eine Sache und tun Sie etwas anderes, das der Kunde nicht möchte.

Would give less stars if this was possible. Ordered from this company from .ie domain believing I was ordering from an Irish website on 8th January. Got email on 15th telling me it would be delayed due to Brexit & that they couldn’t tell me when it would arrive. Still no sign of it on 9th February & my little girls birthday has been & gone. I’ve emailed asking for a refund but no reply. What’s even more appalling is they still don’t have any note on their website about delays if someone tried to order today they would believe they would get their merchandise within 3-5 days. Grossly misleading to customers.

Very disappointed, still hasint arrived after i complained, partys over anyways, couldint tell me where my package was, was supposed to arrive 26th January and its now 8th February. Also i ordered early so it would arrive due to covid and stuff. Took days to get back to me. Also replied with a automatic message.

Partycity.ie. I WOULD HAVE GIVEN THIS A 0 STARS this company is NOT IRISH and it took 4 and a half weeks to arrive.........3 weeks to late.

I purchased from Party City.ie as I am in Ireland and hoped this company was Irish. After weeks of not hearing anything I checked the delivery status to find out that my purchases, which were for my daughters birthday, were sent and delivered to an address in Manchester. I emailed the company three times and got no reply. Then suddenly I got an emailing saying I would get a refund. I don't mind getting the refund obviously but what the hell happened to my items and why do you not have a customer care service to reply to customers. Shocking.