Party CityReviews of partycity.com

I spent $70 online to deliver some balloons to a local Starbucks for their stellar support of the community during COVID. The email said the balloons would be delivered between 2-4 today. It's now 430 and no delivery. When I call the local store, after being on hold for 15 minutes, I'm told to call corporate. When I call corporate, they say they have no record of my delivery that I should look up the order number and call that store. I ask for a manager and am refused. I look up my order and its the same number as corporate, the number I just called. I have wasted close to an hour on this issue with no answers. Never buy from the company.

I came into party city to get one balloon blown up and they told me it was going to be over an hour wait. It’s literally one ballon. Horrible customer service. It would have taken 30 secs to blow up the balloon.

Site is een nederlandse vertaling van een internationale partij. Levertijd was 2-3 dagen voor artikelen voor een personeelsfeestje. Na bestelling bleek uit DHL dat de artikelen uit bremen moesten komen, nauw die waren gewoon lekker pas na 8 dagen op locatie. Retouren worden niet verwerkt, alleen als je er achteraan gaat krijg jij je geld terug. Mijn advies: Koop gewoon lekker bij een MKB ondernemer, koop lokaal, die 10 euro meer is belangrijker dan dit type bedrijven te sponseren.

Im never going to party city again. The manger is very rude to customers. She doent respond very well to cutomers. Also had a short tempered attiude towards me as a customer. I wouldnt recommend going to party city.

For Irish customers: goods are not coming from Ireland so don't expect to receive them on time, even if the nice ppl tell you you will. Although its partycity.IE...the goods are actually coming from the UK! When it finally arrived, the quality of item was not only poor, but the box it came in was squashed so the item was damaged on arrival. There was no bubble wrap or anything to protect the item. Difficult to get through to customer service. I eventually got the money back in my account after a lot of work! Personally, I won't be ordering from this place again.

I ordered some cocktail glasses from party City in Ireland and was told they'd be delivered 9 days later. Emailed the following day to cancel the order. Got no acknowledgement and the glasses arrived 4 days later. Emailed to ask why the order wasn't cancelled and to date have received no reply. Disappointing customer service.

We purchased a pair of number balloons from Party City at Freemont Village Shopping Center, 2109 Hawkins Street, Port Coquitlam on April 22 at 6:50pm for $12.99 each but we saw at Superstore that they’re selling them for only $6 each. We went back to Party City past 8pm to return the balloons but the store was already closed. I called Party City at 10am the following day and spoke to their Supervisor Danielle and she said that we cannot return the balloons. Needless to say that we are very disappointed with their store policy and how poorly Danielle treated us. Other than their products are overly priced, their cashier who sold us the balloons was snotty. She was even busy chit chatting with another cashier behind the counter while we wait for them to ring our purchase. I've searched Google and it seems that Party City is now owned and operated by Canadian Tire, no wonder they have poor customer service. I will never buy a single product from Party City ever again.

Leider inakzeptabel, der größte Müll den es gibt. Kein Kundenservice, Unfreundlichkeit. Umtauschen ausgeschlossen. Der Käufer bleibt auf den Kosten komplett sitzen. Reine Frechheit.