Party City is an American publicly traded retail chain of party supply stores founded in 1986 by Steve Mandell in East Hanover, New Jersey.
Party City (partycity.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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aoife M.
Brutal quality and way overpriced. I order a pennywise mask that arrived in bits. The hair was matted and the mask was bent out of shape. I expected it to be like the picture considering they raised the price from €86.99 to €92.99. It’s not worth the money. I have since found another Irish site that sell the same costumes for literally half the price (including the exact same pennywise mask)!!
Barbara J.
Keine Ware erhalten !! Niemand zu erreichen ! Keine Antwort! Info über Verspätung etc würde ja reichen.
Katharina C.
Ich habe am 5. August bestellt und bis dato weder Ware noch eine Rückmeldung auf meine Nachfragen hierzu erhalten. Hier bestelle ich garantiert nie wieder.
Harmony A.
I placed an order online for a fog machine, but one day later they emailed me and said my order was canceled because the item is out of stock. I just checked their website and the item is still listed as available and in stock! They need to update their website when items go out of stock, people shouldn’t be able to order an item that’s out of stock.
klant911
Pure oplichting, geld weg pakket nooit aangekomen ! Levertijden gaan sowieso nergens over binnen 3 werkdagen geloof ik maar uiteindelijk duurde het veel langer tot het pakket onderweg was… Tot overmaat van ramp is bij de DHL track and trace zeer duidelijk dat het pakket zoek is geraakt. Maar je moet via party city een onderzoek laten opstarten wat volgens hun weken in beslag kan nemen. Je krijgt dan steeds een heel vreemd vertaalde e-mail terug dat ze ermee ‘bezig’ zijn. Kortom dag van de verjaardag snel ergens anders ballonnen en vacuumtanken moeten kopen. En de €104 nog steeds niet terugontvangen. 26-07-2021 besteld verjaardag was 07-08-2021 en nu 31-08-2021 nog geen vooruitzicht dat me geld terug wordt gestort. Schande!
Cody
I ordered a Saw Halloween inflatable decoration and could tell it had been previously opened before. The box was damaged/taped up, and the inflatable didn’t turn on at all. If you are going to ship returned items as if they are new at least test them to see if they work.
Liz S.
Party City used to be the "go-to" for party supplies. That is no longer the case. USE CAUTION before ordering online. I was significantly overcharged on my online order. I have called at least 5 times in attempt to get the overcharge refunded. Each time I was told the refund was issued and I needed to "give it more time". It has been over 6 weeks and there is still no refund on my cc. I have requested to speak with a supervisor three times and was told each time that I would be called later that day. I have never received a call from anyone at Party City. I've seen several other reviews expressing similar experiences. If you want to lose money with no recourse or accountability, go ahead and order with Party City. Otherwise, stick with a more reputable site - this one is too risky!
Davina
Helaas de reviews niet op tijd gelezen en ook de ervaring dat het pakket niet aan is gekomen. Wel mailcontact gehad met de klantenservice, maar het antwoord was dat ik maar opnieuw moest bestellen. Geen service, wel geld weg.
