Chris P.
I was charged for the product but never…
I was charged for the product but never received it. I still don't have the Terra Glaze.
Response from Parish Maintenance SupplyNov 30, 2025
Hi Chris, Thank you for sharing this. I’m truly sorry for the trouble you experienced. After looking into your order, I found that the package was damaged in transit and returned to our warehouse on the 17th. Unfortunately, we weren’t notified of the return, and since we didn’t receive a message from you, we didn’t know there was an issue until your review. I’ve gone ahead and issued a full refund, and it should appear back on your original payment method shortly. I’m very sorry for the inconvenience this caused and appreciate you bringing it to our attention. If everything looks good on your end after the refund processes, we’d be grateful if you might consider updating your review, but of course there’s no pressure. Please feel free to reach out anytime if you need anything else.

