Michael M.
Unwanted persistence
Your persistence in sending me ads is quite annoying. As long as I am updated on when my order(s) will arrive, it's all I need. I have your address for future orders, I do no need notices every day.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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5,060 approved reviews, newest moderated first
Michael M.
Your persistence in sending me ads is quite annoying. As long as I am updated on when my order(s) will arrive, it's all I need. I have your address for future orders, I do no need notices every day.
Mary Jane N.
The shipping address was corrected as requested after the order had been placed, and the gift was received on time for Christmas! Thank you!
KATHLEEN
Customer service is very good & a real person answers the phone
Susan S.
High quality products. Efficient, fast delivery. Just what we were looking for.
Melissa
Great product, fast, fast, fast shipping in secure containers.
Patty C.
Great products
Nancy H.
Generally I’m happy with their service, but an order, which they said would be delivered by January 1, didn’t come and didn’t come and didn’t come. I finally had to call and, after checking on it, they said their Illinois place didn’t have any of my product. Why had I not been informed?!!! I was told it would be coming from California. I didn’t receive anything until January 10! I had to go out and purchase store brand product to tide me over! I am on an automated fill order deal. I was reprimanded for not figuring in the holiday when I ordered these. No apology. No attempt to make amends in any way. I was surprised by the lack of decent customer service. I continue to do automatic orders, but that situation really made me think about looking elsewhere. The next order came on time, so hopefully we’re back on track!
Response from ParentgivingFeb 5, 2024
We are sorry that your early January order was delayed by conditions outside of our control. Here was the response you received to your complaint at that time:We are sorry for the inconvenience of the delay. You placed your order on a public holiday and it was processed, once the warehouses re-opened, and should have delivered within our usual three to five business days, notwithstanding that this product had to be sourced from a California warehouse. However, due to increased volume, and severe weather that affected FedEx hub operations, your delivery was impacted. Carrier operations are out of our control, and we cannot guarantee that delays will not happen in the future. As you are aware our orders generally deliver in a timely manner, and you must allow for disruption over peak volume periods and due to inclement weather. With items of a critical nature, such as this, we recommend that customers factor this in, and order prior to immediate need.
Shelly
Dry direct pull up briefs have been great! They trap alot of liquid and keep it off of her skin. Tried a diaper version, different brand, but even tho it supposedly had NASA technology, they were horrible. Hard to get positioned and leaked like crazy. I like the subscribe and ship, so I do not have to remember to order. Works great and ships fast.