ParentgivingReviews of parentgiving.com

Response from ParentgivingJun 6, 2018

Thank you for your recent order and valuable feedback. We did recently change the location of the "Log out" button, so your input is timely. From the log in pages, you can log out by clicking on the down arrow in the Customer Center link in the dark blue navigation bar on the top left hand side of the page. From there you would select Log Out, the first option. We apologize for the inconvenience. Please feel free to contact our Customer Care Team if you have questions or you ever need assistance. We are available Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET on Fri, at 888-746-2107. Thank you.

Response from ParentgivingJun 6, 2018

Thank you for your recent order. We're sorry you felt that our delivery was slow. The order was entered after cutoff time for the warehouse, on a Friday. Unfortunately, we do not ship over the weekend. The order was shipped on Monday and delivered on Tuesday. For the best opportunity for same day shipping of eligible products, please enter or call in your order before 12 PM ET, Mon - Fri. We make every effort to ship all items as quickly as possible. Please feel free to contact our Customer Care Team if you have questions or you ever need assistance. We are available Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET on Fri, at 888-746-2107. Thank you.

Response from ParentgivingJun 1, 2018

Thank you for your recent order which included Harmonie Bed Underpads by TENA - Regular Absorbency (23" x 36" - Pack of 25). We're sorry you weren't pleased with their performance. I have credited your Rewards Points account with 1000 points, a dollar value of $10.00, the purchase price of the pads, which you can redeem on a future order like cash, in addition to using a coupon. If you would like assistance in selecting a different underpads for the dozens we have to chose from, please call Customer Care at 888-746-2107 Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET on Friday. Thank you. We look forward to helping you.