Parentgiving Reviews | Read Customer Reviews of parentgiving.com

ParentgivingReviews of parentgiving.com

4.65,060 reviews
Pharmacy & Medicine
572 Valley Road #43079, Upper Montclair, New Jersey

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Parentgiving

About Parentgiving

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.

Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: parentgiving.com
Website: parentgiving.com
Category: Pharmacy & Medicine
Location: Upper Montclair, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Parentgiving reviews

5,060 approved reviews, newest moderated first

Barbara
Mar 24, 2020
Bought the overnight ones and they work…
Bought the overnight ones and they work great! Actually don't leak. Yes!
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Mary
Mar 24, 2020
I am completely satisfied with your…
I am completely satisfied with your product; however, I am completely dissatisfied with customer service in terms of the amount of "wait time" it takes to actually speak to a representative. In fact, I have made several calls but not once have I been able to get through to a representative. Finally, I had to hang up because I had been holding a long time. Once, I clicked the prompt (#3) to leave a message and a call back number. It was approximately three hours before someone called me back. This is the reason for the 3 stars.
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Shirlanda
Mar 24, 2020
My order was shipped to me right away!!!
My order was shipped to me right away!!!
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Michele
Mar 24, 2020
Fast shipping and great products
Fast shipping and great products
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JODI
Mar 24, 2020
I gave 5 stars because of the many…
I gave 5 stars because of the many items offered, the pricing and the ease of ordering. The receipt of the order was within the time specified. No complaints whatsoever.
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Jana
Mar 24, 2020
I haven’t received my order
I haven’t received my order
Response from ParentgivingMar 25, 2020
Hi Jana, I apologize that you have not received your product. We know how important these products are to our customers. Here is the email regarding Coronavirus Interruption to our services that was sent to you yesterday. Thank you for your recent order for Cottonelle Wipes - Flushable (Tub - Case of 336).Due to the unprecedented recent demand for protective medical supplies, this item has become unavailable with no estimated back in stock date.Global demand is outpacing supply for certain personal protective equipment (PPE) due to the Novel Coronavirus outbreak and a persistent flu season in the United States. Given the still evolving scenarios, there will be disruptions for high-demand product. This situation if still very fluid and changes day to day.In response to this situation, the order for this item will be cancelled and a refund processed back to your credit card within 48 hours.We recognize that this is a great inconvenience to you and we sincerely apologize. We are diligently working with our supply chain to gain greater visibility into available inventory so that issues like this can be prevented in the future. As a way of saying we are sorry, we would like to give you this one time use coupon -(xxx for cust only) (xxx) off any order over $10 and we hope that you will give us another chance.We invite you to contact our Customer Care Team to discuss other options that are currently available. We can be reached at 888-746-2107, Monday – Thursday 9 AM ET – 7 PM ET and until 5 PM ET on Friday.Thank you for your understanding and support.
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Sabrina R C.
Mar 24, 2020
I needed wipes because I couldn’t find…
I needed wipes because I couldn’t find them anywhere else. Y’all were the only ones that had them. Unfortunately now y’all are also out of stock because of the damn virus conspiracy. I got my order the next day which was great!
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Steve L - San Diego, C.
Mar 24, 2020
Poor Communication
I am giving this two-star because the item was back-ordered and I was never informed of that. Had to go back to my order to attempt tracking the package and discovered then and there. It would have been a one-star review but because of the incredible pressure on our society in general due to the Covid-19 pandemic, I'm allowing for some issues. Still, in this era of computerized everything, I should have been notified.
Response from ParentgivingMar 26, 2020
Steve, We are very sorry for the delay in notifying you of the backorder and cancellation. We appreciate your concerns and hope when the pandemic abates we will again be able to respond to our customers as quickly as we have always done in the past.
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